Job Description Job title: Claims Handler - Global Markets Salary: DOE Location: Glasgow Overview We are seeking a dedicated and detail-oriented Claims Handler to join our clients Global Markets team. As a Claims Handler, you will play a crucial role in processing and settling complex claims related to aviation, energy, marine, and liability within the global market. Responsibilities Review and assess various types of claims including aviation (cargo and hull), energy (offshore), casualty, marine (cargo and hull), and liability claims Communicate with clients, brokers, and underwriters to gather necessary information and documentation for claims processing Analyse policy coverage and applicable laws to determine the validity of claims Conduct thorough investigations and collaborate with other departments to resolve and settle claims in a timely manner Maintain accurate claim files and documentation while adhering to compliance and regulatory standards Provide exceptional customer service and support to clients throughout the claims process Qualifications CII, or working towards preferred Experience Experience in handling complex claims within the aviation, energy, marine, and liability fields preferred. Strong analytical and problem-solving skills with the ability to make sound decisions Excellent communication and negotiation abilities Familiarity with insurance policies, regulations, and legal considerations Day-to-Day Reviewing and prioritising incoming claims Analysing claim documentation and supporting evidence Liaising with internal and external stakeholders Negotiating claim settlements Maintaining accurate claim records and databases Keeping up-to-date with industry developments and regulations If you have the relevant experience or know someone that does please contact us now on 07 458 162 859 or email us at adminlawesgroup.co.uk