Our Hotel
Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Streets luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your key responsibilities
As a member of our dedicated team of Housekeeping Supervisors,you will be responsible for the planning, organisation and supervision of the cleanliness and maintenance of the hotel, ensuring that the highest levels of guest care and satisfaction are met. Bringing exacting standards, your duties will include making daily inspections of key areas across the hotel, from VIP rooms and check-out rooms to various public areas of the property. And you will lead by example, holding daily briefings with the housekeeping department, and training and managing your team.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
1. Passion for delivering exceptional 5-star service, making guests feel valued.
2. Positive attitude with a willingness to learn and grow in hospitality.
3. Strong work ethic and ability to multitask in a fast-paced environment.
4. Ability to create memorable experiences and build lasting guest relationships.
5. Work independently while collaborating across teams and departments.
6. Commitment to maintaining high hygiene, health, and safety standards.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
* Discounted rates across our collection of iconic hotels - £25/€30 per night
* 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
* Extensive learning and development opportunities
* Meals on duty
* Social activities and events
* Recognition programs & Annual awards
* Pension Scheme
* Season Ticket Loan / Cycle to Work Scheme
* Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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