Bookings Administrator in Waste Yard
We are a Waste Management Company based in Belvedere, Kent, looking for a Bookings Administrator, preferably with experience working in the Waste Industry.
Hours: Full Time
Location: Belvedere, Kent
Salary: Negotiable dependant on qualifications and experience
We are looking for an experienced Bookings Administrator to join our office team. The successful candidate will be responsible for managing bookings received via phone and email in a busy work environment. Reporting directly to the directors you will have the responsibility to manage all booking requests in a professional manner.
Key Responsibilities:
* Answer booking requests via phone call or email
* Tracking and management of company assets on sites
* Liaising with local authorities for skip permits and parking bay suspensions
* Production of management and customer reports (daily, weekly and monthly)
* Maintenance of site operational standards
* Handling customer requests, queries and complaints
* Liaise with other members of the office team
* Any other tasks as required
Essential Experience & Skills:
The right person will have previous experience in the waste industry. The successful candidate must have excellent communications and customer service skills and the ability to work under pressure. Good organisation skills and high attention to detail is essential.
* Bookings Administration: 2 years
* Excellent written and oral communication skills and telephone manner
* Excellent customer service skills
* Strong IT skills (Microsoft Excel, Word & Outlook)
* Strong organisation skills & attention to detail
* Ability to work independently as well as part of a team
Desirable Experience & Skills:
* Experience in the Waste Industry
* Experience working in close cooperation of a Transport / Logistics department
Job Types: Full-time, Permanent
Benefits:
* Casual dress
* On-site parking
* Sick pay
Schedule:
* 10 hour shift
Ability to commute/relocate:
* Belvedere DA17 6BG: reliably commute or plan to relocate before starting work (required)
Experience:
* Administrative Assistants & Receptionists: 2 years (required)
Work Location: In person