Job Description
We have an exciting opportunity for a dynamic full-time Practice Manager to join our fabulous team at our Walthamstow practice.
We are a very busy mixed dental practice with a great team of dedicated dental professionals all striving to deliver excellent patient care. Our practice is fully modernised & computerised, with digital x-rays. It is situated close to bus & tube stations, and there is car parking nearby.
We are looking for someone that is cheerful, caring and efficient, a real team player with excellent communication and management skills, together with dedication to the role.
The ideal candidate must have the following:
* At least 2 years of experience as a Dental Practice Manager or similar
* The ability to lead and motivate a team
* Excellent communication skills - oral & written
* Excellent inter-personal and organisational skills
* Excellent time management skills
* Excellent decision-making skills
* Basic finance/budgeting experience
* Competent in Microsoft Office
The role will include, but not be limited to the following:
* Ensuring the smooth, efficient and compliant running of the practice as a whole
* Take responsibility for all cash transactions and end of day summaries
* Providing and maintaining an excellent service to patients, quality of service, cost and delivery of performance in accordance with the company strategy, targets and mission statement
* Providing support and direction to enhance performance, skills and knowledge of practice staff
* You will coach, lead, develop and support the team
* You will plan & drive the income targets for the practice
* Monitor KPIs & support clinicians to achieve both NHS & private targets
* Maintain good communication within the practice, to include regular practice staff meetings
* Be able to manage conflict/difficult conversations & situations and deal promptly with issues/complaints when they arise
* Deliver and source staff training/development for the practice team
The job role would ideally suit someone with dental management experience or someone looking to make the step up from a senior nurse or senior receptionist.
If you feel you have the relevant skills and experience we would very much like to hear from you!
Job Type: Full-time
Schedule:
* Monday to Friday
Ability to commute/relocate:
* London: reliably commute or plan to relocate before starting work (required)
Experience:
* Dental Practice Management: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: PMWS NP200225
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