The Clinical Operations Manager will support the Head of All Age Continuing Healthcare (AACC) on delivery of an efficient, effective and high quality professional and co-ordinated Continuing Healthcare commissioning function capable of meeting all statutory, regulatory and NHS requirements ensuring alignment with the activity of the organisation. The post holder will act as a senior operational manager within the All-Age Continuing Healthcare team, and work to requirements and standards of CHC as defined in the National Framework for NHS Continuing Healthcare (revised 2022) The post holder will support the Deputy Head of AACC to ensure that the CHC work streams and programmes are planned and carried out effectively, in a timely way and achieve agreed targets and trajectories. The post holder will be responsible for reviewing and producing a range of policies and standard operating procedures and embedding their operation into practice to assure excellence in financial management of the CHC budget and the quality and safety of the commissioning of Continuing Healthcare. The post holder will lead, develop and co-ordinate a modern, effective, customer focused, business and administrative support service that underpins CHC eligibility assessment/review and commissioning processes. The post holder supports the Head of AACC in developing and managing CHC Quality Improvement and Productivity Programmes (QIPP) and monitoring their delivery. The post holder is required to lead and provide expert input to service improvement projects to ensure that the service is sensitive, responsive and flexible to the changing needs of the clients and balanced against the need to remain cost effective in a changing commissioning environment. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.