Service Centre Manager
Location: Gateshead
Salary: £52,000 plus £5,500 car allowance + Performance Related Bonus
Benefits include:
Private Health Care
Wellbeing Programme
Learning and Development Opportunities
Up to 25% discount off very.co.uk
As Service Centre Manager, you'll make it all happen. At Yodel, we're on an exciting journey to make even more lives better through our business and in this high profile leadership role you'll help shape our direction. You'll drive ways to improve our performance, develop our people and implement fresh new ideas that keep us at the top of our game.
At the helm of a huge service centre, you'll inspire from the top - whilst nurturing the family feel and open culture we're so proud of. As Service Centre Manager, you'll set standards, take ownership of P&L, control budgets, monitor resources and take action to make sure we're always bang on target.
What you need to show us
We're looking for someone with experience in a similar senior role (in an environment involving KPI monitoring and employed and self-employed teams) as well as the ability to think on your feet. This is a hands-on role and you will be responsible for ensuring the company service levels are achieved at all times and strive to exceed expectations.
To be a Service Centre Manager, you'll ideally be a CPC Holder (Transport Management) with a thorough knowledge of H&S policies and experience of dealing with disciplinary procedures. Although it's not essential an IOSH certificate would definitely be an advantage.
Why work for us
This is an ideal challenge for someone looking to take the reins of a high tech, high pressure operation. But, there's a softer side too. This is why we want a people person who can recruit, train, develop, manage and motivate a large team through a time of change. It'll be incredibly fast paced. And incredibly rewarding too.
We also offer a dynamic and stimulating working environment. There's nowhere quite like our service centres, they're bustling hives of activity where we sort, scan and load the millions of parcels we deliver to customers in every corner of the country, every single week.
We'll make sure you feel valued too. In return for your influence and flexibility around our 24-hour operation, we offer generous benefits including an excellent pension, 33 days' annual leave, and up to 25% discount at Very.co.uk. Plus, a car allowance and private health care. So, if you've the passion, pace and potential to get the most out of everyone, we'll support you to be the best too. Find out more and apply now.