Location: Haguenau (30 minutes from Strasbourg), Aimargues (30 minutes from Montpellier) or Slough (United Kingdom)
Type of contract: Permanent contract
Driven by our strategic vision to serve 35 million pets and generate $7b NSV by 2025, Royal Canin (RC) stands as a front runner in the Pet Nutrition industry. Fueled by our dedication to provide unparalleled experiences for both our customers and associates, we initiated the EOS program in 2023. This initiative blends transformative strategies with extensive digitization efforts across Supply Chain, Finance, and Sales domains, positioning us at the forefront of industry evolution.
We are actively seeking a Global Release Lead to join our team and spearhead this incredible journey. This role offers an opportunity to play a pivotal part in shaping our future and crafting an extraordinary experience for our partners and associates.
Reporting to the Lead-to-cash Ecosystem Senior Manager, you will be responsible for the release process for Online and CRM SaaS platforms. The release process defines and controls how changes are moved from development to production environment through several milestones like testing and QA. You'll participate in designing, aligning, building, and communicating the release process across the organization. You will ensure internal and external partners deliver changes against agreed scope, time, and quality.
What are we looking for?
* 3 to 5 years’ experience in the field of Omnichannel SaaS platform development
* Hands-on experience with SaaS platforms in the domain of B2B CRM and online commerce (such as Salesforce, Intershop, Optimizely, Shopify)
* Appreciation of the importance of analytical thinking, problem-solving, and fostering effective collaboration and stakeholder relationships
* Understanding of the requirements of an omnichannel strategy and a composable architecture, including how channels and various components interact with each other
* Strong collaboration skills, with an ability to work effectively with cross-functional teams and resolve conflicts to ensure alignment and cooperation throughout the release process
What will be your key responsibilities?
* Release Strategy: Define the release strategy for the Omni-L2C domain, including understanding the unique characteristics and requirements of each channel and strategic architecture component.
* Channel-Specific Deployment Considerations: Coordinate with IT and operations teams to ensure that releases are deployed smoothly and efficiently across all channels, minimizing downtime and disruptions to customer interactions.
* Compliance and Security Awareness: Liaise with Security & Compliance analysts about relevant regulations and security best practices, ensuring that releases comply with legal and industry standards to protect customer data and maintain trust.
* Continuous Integration and Continuous Deployment (CI/CD): Champion CI/CD principles, implementing automated testing and deployment pipelines to accelerate the release cycle while maintaining quality and stability across channels.
* Stakeholder Collaboration: Collaborate with various stakeholders, including business leaders, IT teams, vendors, and external partners, to gather integration requirements, prioritize integration projects, and ensure alignment with business objectives.
What can you expect from Mars?
* Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
* Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
* Best-in-class learning and development support from day one, including access to our in-house Mars University.
* An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
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