Job Description We are looking for an Exports Data Support Officer to join the Environment Agency's National Enforcement Service – Illegal Waste Exports Team. The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role. Environmental crime affects people and places. It harms legitimate businesses and blights our communities. We want to eliminate it. You could play a part by supporting our Illegal Waste Exports team with information and data management to help us target criminals damaging our environment. You will work alongside our Intelligence Research Officers, Technical Advisors, Data Officer, and Crime Analyst to provide a gateway support service, making sure that incoming intelligence from a variety of sources is captured on our systems and disseminated to our operational staff and enforcement partners, so that we can intervene to prevent, disrupt and investigate criminal activity. The intelligence you capture could be the piece in the jigsaw that allows us to connect an offender to a crime. If you're interested in a career within illegal waste exports or enforcement, this could be your chance to have exposure to this area of business, in an entry level role. There will be ample opportunity to learn from your colleagues and develop yourself with a view to considering a longer-term career with us, fighting environmental crime. The team You will be part of the National Enforcement Service’s Intelligence & Partnerships department. We are responsible for collecting and developing criminal intelligence to allow our enforcement colleagues to tackle environmental crime on the frontline. We cover the whole of England and provide a support service to internal colleagues in a variety of enforcement roles as well as working closely with external partners such as the Police, HMRC, other UK Environment Agencies and Local Authorities. Experience/skills Required You’ll be handling and inputting intelligence into our systems and managing projects that support our Illegal Waste Exports teams. The following skills are highly relevant: Good communication skills - an active listener with the ability to communicate and receive information effectively. Ability to represent the Environment Agency professionally with a variety of different partners. Ability to prioritise and plan own work and manage own time effectively to meet objectives and deadlines. Skilled in the use of standard IT packages, systems and databases to enter, record, and retrieve information effectively and accurately. Pro-active in your approach and confident in using your initiative. Good team working skills and an approach that is inclusive to everyone you work with. Law enforcement, intelligence or handling sensitive data experience is not essential. If you have relevant experience in these fields, please tell us about it in your application. Contact and additional information This post is based at our central Birmingham offices, requiring office working at least once a week. We are happy to support smarter ways of working through a mixture of home and office working. Everyone that joins us is required to undertake training and participate in incident response duties when needed. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information can be found within your candidate pack. This role requires handling of sensitive information and will require successful security vetting checks (SC and NPPV3). Interviews will be held virtually via MS Teams in November 2024. Contact: Sanjiv Syal (Team Leader) at sanjiv.syalenvironment-agency.gov.uk for further information. Competence 1 Communicates Effectively Description Please note your answer will be used for shortlisting purposes. Give us an example of a time when you had to communicate an important message to a customer. What was the message? How did you deliver your message? How did you ensure your message was understood? What was the outcome? What feedback did you receive? Competence 2 Focuses on Efficiency, Innovation and Quality Description Please note your answer will be used for shortlisting purposes. Give us an example of a time when it was particularly important to ensure the accuracy of your work. What tools and tactics did you use to help you? What deadlines were you working to? What was the outcome? What feedback did you receive? Competence 3 Data and Information Management Description Please note your answer will be used for shortlisting purposes. Give us an example of a time when you have been responsible for collating or reporting information. How did you go about it and what considerations did have to make with sharing and saving data? What deadlines were you working to? What was the outcome? What feedback did you receive? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.