Omniplex Learning is looking fora Sales Administrator to join our Sales team in St Albans. In this role, you'll be instrumental in managing our sales operations, working with industry-leading software partners, and ensuring seamless order processing for our clients.
About You
We're looking for a proactive administrator with excellent attention to detail and strong organisational skills. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional customer service.
* Previous experience in sales administration or order management
* Strong proficiency with CRM systems, especially Salesforce
* Excellent communication skills, both written and verbal
* Proven ability to work independently while contributing effectively to a team
* Strong organisational skills with the ability to manage multiple priorities
* Customer-focused mindset with excellent relationship building skills
About The Role
As our Sales Administrator, you'll ensure the smooth operation of our sales and order processes, working closely with our sales team, software partners, and finance department to deliver exceptional service to our clients.
* Manage new orders, add-ons, upgrades, and renewals for our software solutions
* Maintain accurate records in Salesforce CRM and track all orders through our systems
* Process purchase orders and coordinate with our finance team on invoicing
* Support the sales team with supplier form completion and documentation
* Handle lead allocation and manage inquiries through our sales inbox
* Collaborate with software partners to ensure accurate order processing
* Support the management team with renewals tracking and reporting
* Work with Account Managers to secure purchase orders for renewals
What You’ll get
* A generous base salary
* Flexible working options – Work from home, the office, or enjoy a mix of both to fit your lifestyle
* 25 days of annual leave, plus an extra day for your birthday, ensuring you have ample time to recharge
* An inclusive Private Medical Insurance plan, keeping you covered beyond work.
* A comprehensive Dental, Optical, and Hearing care plan, because we care for your wellbeing
* Group Life Insurance – Providing security and peace of mind for you and your loved ones
* Access to Employee Assistance Programmes and resources supporting mental health and wellbeing
* Enhance family policies
* Regular social events and activities
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