Supervisor - Prep and De-Prep Department
Full Time
Job Title: Supervisor - Prep and De-Prep Department
Location: Twickenham, Greater London – relocating to Weybridge (KT13) in 2025
Position Type: Permanent/Full Time
Salary: Subject to experience
Britannia Row Productions is a world-class audio rental company supplying high-end audio equipment and skilled audio engineers to global music tours, sporting, and corporate events. Now part of the US-based Clair Global group of companies, our business and impressive client list is growing, and due to a recent internal promotion, we require a Supervisor to join our Prep and De-Prep team.
The Prep and De-prep department is responsible for combining equipment from other internal departments and constructing bespoke audio systems for our valued clients. It is the department’s responsibility to ensure that all equipment is prepared, presented, and assembled to our exacting standards and fit for use at our live events.
What will you do?
You will support every aspect of the preparation of audio equipment for live concerts, tours, and corporate events, cooperating with other warehouse departments, Heads of Department, and the Warehouse Manager to provide efficient, high-quality bespoke audio systems for our clients and offer professional support to Freelance and Client Crew. You will also assist the Head of Department (HOD) directly by supervising more junior members of the department and any ongoing prep or de-prep activities. Additionally, you will take full responsibility for the smooth running of the department in the HOD's absence.
The main job tasks will be:
Planning
* Hold regular weekly meetings with the HOD and the Experienced Technicians to discuss upcoming projects.
* Liaise daily with Prep and De-prep HOD and the Warehouse Manager to organize each team of people required to handle the requirements of each job and its deadlines.
* Liaise daily with other Heads of Departments (HODs) to ensure that equipment is ready for pre-prep and prep.
* Help organize the pre-prep and de-prep area, ensuring space is available and allocated for each prep.
* Monitor and prioritize internal transfers of equipment to check in/out with the help of HODs.
* Support HOD in overcoming potential issues with ongoing preps.
* Analyze and interpret technical documents provided by clients to build systems to specification.
Prep and De-prep
* Check that the prep and de-prep area is clean, tidy, and safe.
* Manage equipment preparation throughout the pre-prep and prep process, ensuring a high standard of work.
* Liaise with freelance crew and client crew, ensuring that prepared equipment systems are to the correct specification, while also reporting back to HODs, the Prep Manager, and Operations Coordinators any requested changes.
* Ensure regulatory standards (UK/EU specific) are adhered to, including electrical safety awareness and PAT testing.
* Help ensure that prep is running smoothly and that deadlines are met.
* Report on the whereabouts of any client equipment and goods to Operations Coordinator immediately during de-prep.
* Manage stock control using current rental management software (training will be given).
* Supervise, manage, and train Warehouse Operatives, Apprentices, and Prep and De-Prep Technicians.
* Supervise the de-prep of equipment returning to the warehouse, ensuring that all staff assigned to de-prep prioritize equipment needed for future jobs.
* Assist the HOD in maintaining a high standard of cleanliness and organization in the prep/de-prep and rack storage area.
* Assist the HOD in managing stock levels of any prep-related equipment and parts.
* Perform any other task deemed necessary for the smooth running of the department and Warehouse.
Who are we looking for:
* A strong understanding of professional audio systems and hands-on experience of setting up, testing, and using the systems.
* A general understanding of the live entertainment industry.
* A general understanding of network data and cable connection systems.
* Previous leadership experience or a desire to move into a ‘team-leader’ role.
* Commitment to your own and your team’s professional development, with a “can-do” attitude.
* Flexibility in working hours, with the ability to work extended hours and weekends to fulfill the needs of the business.
* Right to work in the U.K.
What skills and experience do we require?
* The ability to provide leadership and guidance to less experienced co-workers.
* A willingness to take on responsibility for delivering projects on time and to our exacting standards.
* Excellent communication skills, both written and verbal, across all levels of stakeholders.
* Confidence in providing clients with reassurance that we understand their specific needs and are fulfilling them.
* Strong troubleshooting and problem-solving skills.
* A technical brain with technical skills to match.
What do we offer?
* 23 days’ holiday per annum plus bank holidays.
* Working hours are 10am to 6pm, Monday to Friday.*
* Training and professional development – Britannia Row is a company that believes highly in internal progression and promotion.
* Auto enrolment pension scheme.
* Employee Assistance Programme.
* Cycle to work Scheme.
* Complimentary tea, coffee & fruit.
* Parking on-site.
* Health Cash Plan.
* Company Social Events.
*Our operating hours are 8am to 8pm. Normal working hours are 10am to 6pm Monday to Friday, but you will be expected to work some shifts (8am-4pm and 12pm-8pm), some weekends, and additional hours as the business requires.
We’re building a diverse, inclusive team
You’re welcome at Britannia Row Productions wherever you’re from and whoever you are. We know that sometimes, people don’t apply for a job because they don’t have every single skill listed in the job’s requirements. So, if you’re interested in a role in an exciting and diverse industry, working as part of the support team that supplies the highest quality audio systems for huge events and global touring shows, and believe you could be a good fit, we encourage you to apply. Please include your CV and covering letter.
Please state the job title and where you saw the job advertised.
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