We are looking for a committed and passionate individual who is looking to commence their career in Business Administration. You will work alongside lawyers and negotiators supporting them with various administrative functions. By doing so you will play a vital role in helping people across Scotland negotiate personal injury, employment law and dispute resolution whilst delivering exceptional administrative and call handling support to clients.\n\nAlthough this role is Monday â Friday, there is a shift pattern 9am â 5pm and 11am â 7pm ( opportunity for remote working during this later shift) In this role, you will continue to learn as you earn, as you will also work through a Business Administration Apprenticeship supported by your own personal Assessor from Elite Training. You will also be mentored and supported by your line manager in the business whilst learning new skills and processes. \n\nKey Responsibilities:\n·\tHelping resolve client queries via telephone\n·\tLive chat support \n·\tResponding to client emails via Outlook\n·\tObtaining detailed and accurate statements and logging onto our database\n·\tSending email confirmation to our business partners\n·\tGeneral administrative duties\n\n Required Skills:\n·\tExcellent communication skills both verbal and written\n·\tStrong attention to detail\n·\tExcellent customer service skills\n·\tDemonstrable commitment to exceeding expectations and goals\n·\tA passion for doing a quality job that will leave a lasting impression with clients\n·\tPersonal commitment to teamwork, integrity and success\n Nat 5 in English, and a Business related subject is desirable\n