Job Description
We are recruiting for an experienced Contract Administrator / Helpdesk Advisor to a growing team in a fast-paced, customer-focused environment in City Centre Manchester. This is a full-time opportunity. As the contract Administrator you will play a vital role in supporting both planned and reactive service delivery, while also handling new business enquiries. This is a permanent role paying £27k pa, working 8-hour shifts Monday to Friday between 7am and 6pm\n\nBenefits:\nQuarterly bonus scheme (up to £4k annually)\n30 days holiday including bank holidays\nMedical Health Cash Plan\nCompany Sick Pay\nEnhanced Pension Contributions\nLife Assurance Scheme\nPerkbox access including wellbeing packagesThe Role:\nHandling inbound calls and online enquiries\nLogging jobs and maintaining accurate data in the CRM\nPreparing job quotes using rate cards and tariffs\nSupporting customers with urgent issues and finding quick solutions\nCoordinating with commercial and operational teams to process orders\nChecking job information thoroughly before invoicing\nOccasional paid weekend support on a rota basis\nFull training providedAbout You:\nDetail-focused and confident with data entry\nExperience with CRM systems preferred\nExcellent customer service and communication skills\nComfortable working in a busy, high-volume environment\nFlexible, proactive, and able to work beyond standard hours when needed\nConfident discussing services with new and existing clients\nTelesales experience is a bonus, but not essentialIf you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer