Location : Onsite in Stevenage, Bolton or Bristol • Work from home and on Customer site work. The site will either Stevenage, Bolton, or Bristol. • Shift work expected and this is working to a Rota maintained by the support team. • The service support is 7am to 7pm but weekend work and out of hours work is expected (Fujitsu wellbeing practices apply) • The Customer Account will also move Fujitsu to be on 24x7 Support soon. Responsibilities • Reviewing the completeness of Customer Windows related work requests and quick turn-around responses of asking for more complete and detailed requirements. • Using automation, build images, build documents, work instructions to build and configure Windows Servers. The majority being virtual and hosted on VMware clusters. • Builds and racking of physical serves with Customer DC and computer rooms. • Update and maintain existing gold build images. • Patching and upgrades of windows server systems Capacity Management Reporting • Attending Bi-Weekly Engineering meetings providing progress updates on tasks in progress. • Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken. • Attend Customer and Fujitsu sites when required to ensure deliverables are completed within timescales. • Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. • Assist in testing activities. • Raise change requests and present those at both Fujitsu and Customer change boards where required. Skills Experience and soft skills. • Knowledge of Fujitsu build standards. • Experienced installing and configuring MS Windows Server and associated technologies e.g. AD, DNS, WSUS etc. Both physical and virtual server configurations. • Team working - ability to work within multi-disciplined teams. • Flexibility / adaptability – ability to meet the changes in requirements and time scales. • Interpersonal capability – ability to communicate effectively to both Fujitsu and Customer technical and business focused staff. • Developing good relationships – ability to develop relationships with all parties. • Decision making – ability to make sound decisions in a timely and effective manner. • Planning and organisation – ability to demonstrate sound planning and organisation skills. • A willingness to take ownership of issues and find a way to get them resolved • Autonomy – make decisions and self-manage delivering to target dates Technical - Desired • Windows Server 2016, 2019 and 2022 (physical and virtual devices) including associated services e.g. AD (Active Directory), DNS, WSUS etc. • VMware (to the extent of deploying and maintaining payloads) with NetApp SAN and Cohesity backups • Microsoft System Centre Operations Management and System Centre Configuration Manager An advantage, or as applicable • Enterprise Management tooling and agent deployment. • Server Agents deployment and configuration e.g. Backup, AV, tenable etc. • SIEM agent deployment, i.e. Splunk • Build automation software – Ansible and PowerShell skills Benefits • 25 Days annual leave plus public holidays (3 flexible) • Pension – Double matching contributions of up to 10% • Life assurance • Companywide incentive plans • Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) • Perks at work – employee discounts • Employee assistance programme / virtual GP • Role dependent benefits: Private medical / company car or car allowance