“The world is yours with Meliá”
Joining
Meliá is to embark on a journey without borders because the possibilities of
growing and training here are endless. It is to know that the world is yours
and that you can work in many countries. And all with the feeling that you are
part of a big family.
About Meliá London Kensington SW7 4PE
Member of Meliá
Collection, is an elegant boutique hotel accompanied by the most exquisite
service and a refined air. Tradition and avant-garde in the purest English
style, this city hotel with elegant rooms and suites fits in perfectly to the
most select neighbourhood in the city.
** Salary package: up to
£26,780.00plus service charge// Hotel discounts // Health cash back plan
// Meals on duty // Pension scheme // Loyalty rewards
and referral bonuses // many more**
Receptionist - Full time
Responsibilities will include, but are not limited to:
·
Ensure that all guests are welcomed and
checked-in into the hotel in a warm, genuine & professional manner &
when possible addressed by their name. To be fully conversant with check-out
procedures in an informative & helpful manner.
·
Project a helpful and enthusiastic attitude
while offering choices, anticipating & identifying guest expectations, in
order to ensure that guests' needs are met & where possible exceeded.
·
Beware of the current hotel availability and
propose up-sell and cross-sell whenever it is possible, to maximize room
occupancy and hotel revenue.
·
To present all accounts to company and agency
bills with compliant back-up. Provide to our guests the corresponding invoice
related to payment taken.
·
To observe all security, health and safety
regulations. To be fully conversant and capable of acting in an appropriate
manner during emergency situations in accordance with the hotel emergency
procedures.
·
To carry out all duties with due regard for the
specifications of relevant & related legislation. To undertake any other
reasonable duties as directed by senior reception staff or management.
·
To file all new arrivals registration cards
after they have been completed by the guest with their personal details,
ensuring contact details are accurate.
What we are looking for?
·
OPERA knowledge
·
Fluency in English and additional Spanish would be beneficial
·
Prior experience is a similar role
The
successful candidate must already have eligibility to work in the UK.
Because belonging to the great Meliá family is being VIP
·
Holidays:
28 days’ holiday including 8 public holidays
·
Contributory
pension scheme
·
Refer
a friend bonus: £500 (subject to successfully
completed 6 months’ probation)
·
Discounted
dental and health cover with HSF
·
Travel
& Food discounts: excellent
employee special rates in Melia Hotels worldwide for our team members, their
friends & families while travelling and staying in our hotels including
F&B discount (subject to individual outlets)
·
Personal
Development: programs designed to support
your career right from the start, with unlimited access to online learning
platform
·
Career
growth: fantastic opportunity to
progress and access to a network of over 350 hotels across the world (subject
to local right to work rules)
·
High
street discounts: with Perks
at Work
·
Pay
day Parties
At Meliá we are all VIP
Great professionals who make everyday life easier and
exceptional. From the junior to the most senior, all of them have unique and
important qualities that make working at Meliá an opportunity for constant
growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make
working at Meliá an unforgettable experience, full of emotional moments and
always with the feeling that you belong to a big family where we have people
like you, VIP People.
At Meliá Hotels
International, we are committed to equal opportunities between
women and men in the workplace, with the
commitment of management and the principles contained in Human Resources
policies. We also prioritize disseminating throughout the entire staff a
corporate culture committed to effective equality, and raising awareness about
the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of
discrimination, especially related to reasons of disability, race, religion,
gender, or age. We believe that diversity and inclusion among
our employees are essential for our success as a global company.
Additionally, we support the
sustainable growth of our industry through a socially responsible team. In this sense, our motto is
"Towards a sustainable future, from a responsible present".
Thanks to all our collaborators, we make it possible.
If
you want to be “Very
Inspiring People”, follow
us on:
INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR