Location: Plymouth
Job type: Production
Shift pattern: Monday-Wednesday Night (6pm-6am)
Job summary
Main Purpose of Position
At Europe Snacks Ltd, we aim to be a great place to work, we do this by ensuring our values of Entrepreneurship, Excellence and Care are at the heart of everything we do.
As a team leader you will work as a member of a team to achieve departmental objectives and performance targets by safely and effectively undertaking duties to include leading effective line teams, facilitating CI activities and forward planning to optimise the process by:
* Assisting the team, you will achieve this by carrying out activities such as co-ordinating labour and material movements, operating systems and resolving process issues.
* Following SOPs, manuals, core procedures and other defined standards.
* Having a flexible approach to work in terms of location and nature of activity undertaken.
* Adhering to and undertake all the tasks and accountabilities related to your work area and level of role.
* Operating at a high level across multiple areas or departments.
* Being actively involved in the development and performance management of their team.
Main Duties and Responsibilities
People:
* Looks after new members of staff and integrates them into the team.
* Ensure new starter induction procedure is completed within allotted time scale.
* Carry out Personal Development Reviews with shift manager.
* Makes sure all staff behave safely and you lead by example.
* Deputise for Shift Manager when required.
* Conduct your shift handover at the start and end of each shift in line with the handover standards.
* Manage absence levels by conducting return to work interviews on first day of return to work. Challenge poor attendance and instigate formal reviews with advice from Shift Manager / Personnel.
Quality:
* Confirm you are using the right film/box for the product you are producing.
* Confirm code is correct/barcode label applied correctly and is readable.
* Confirm the product specification is correct.
* Complete product weights and metal check at the required frequency.
* Ensure all paperwork is completed to the correct standard, entries are printed and amendments documented.
* Ensure the back seal and end seal overlap is acceptable.
* Ensure the box seal tape is correctly applied and the boxes are sealed.
* Adhere to site technical standards and policies and record any deviation from standards to include actions taken.
* Ensure all launch paperwork is completed correctly and the required samples are collected.
Customer Service:
* Know the main issues affecting the performance of your area during the last 24 hours.
* Action plan to resolve issues and communicate this to your line/area team.
* Communicate the issue of the day to your team.
* Speak to your shift engineer about pick up points from the start up check sheet, outstanding work orders and performance of your line/area/machine.
* Brief each member of your team on their responsibilities for the shift.
* Ensure you dictate the standards to your team including temporary staff.
* Ensure your team is organised during stops/breakdowns.
* Follow the daily plan and ensure delivery to internal customers is on time and in full.
* Present your area to customers demonstrating expertise and knowledge of products/processes.
Cost Optimisation:
* Organise and deploy staff according to costed labour standard. Redeploy staff as required. Minimise overtime and agency requirements. Manage cover for breaks.
* Ensure team members arrive consistently on time and do not abuse break entitlement. Take formal action consistently when necessary.
* Monitor giveaway on variances all the time.
* Take positive corrective action if material usage is above standard.
* Monitor material wastage, i.e. food waste and continually look for ways of reducing raw material waste.
* Always look to be energy efficient. If you don’t need it, turn it off.
* Achieve attainment to plan and suggest improved run profiles.
* Check that there are no air or water leaks.
Health & Safety:
* Makes sure all staff are trained and competency checked against SOP’s and RA’s.
* Ensure you and your staff know your health & safety responsibilities, are up to date with H&S training and aware of any outstanding issues.
* Ensure PPE is worn correctly.
* Ensure all equipment is cleaned in line with the relevant CIC/SOP.
* Complete safety start-up check sheet and action any issues which are raised by fixing them yourself or getting assistance from your shift engineer.
Continuous Improvement:
* Involve your staff in continuous improvement – encourage them to come up with and implement ideas.
* Use techniques like Short Interval Control to drive performance.
* Get involved in continuous improvement projects.
* Walk the entire work area and check for missing and loose bolts. Tighten and replace as required.
* Check all sensors are tightened and where fitted, reflectors are secure and wiped clean.
* Ensure all belts are tracked centrally. Confirm that there are no loose fibres or debris build up on the rollers.
Hygiene:
* Ensure each team member is aware of their CAYGO activity.
* Actively takes part in weekly GMP audit activity with shift manager / QA.
* Ensure all machines surfaces are wiped down and clear of debris.
* Ensure the floor surrounding the line is clean and dry.
* Ensure all raw materials and product is covered prior to use.
* Ensure all raw materials and packaging is stored neatly, close to the line and off the floor.
* Ensure work records table is clean and tidy.
* Ensure cleaning equipment is stored off the floor in the correct locations, and is inspected for damage/replacement.
* Ensure used tools are wiped down and stored correctly.
* Ensure cleaning schedules are adhered to and paperwork is completed appropriately.
* Ensure all cleaned equipment is visually inspected post clean.
* Ensure area is checked and cleared of foreign body hazards.
Personal Qualities
* You will be totally committed to delivering excellent customer experience – you will embody and champion our values every day in the way you deal with customers and colleagues.
* Work with gravitas, courage, maturity and be calm under pressure, building credibility and respect with internal and external stakeholders. With strong interpersonal skills that enables you to give timely feedback in a frank, positive way.
* Able to work collaboratively with all parts of the business, knowing when to support, when to push back and when to hold the line.
* Demonstrate a strong commitment to the principles of equality, diversity and inclusion.
* You will have the ability to inspire colleagues in a positive way through support and encouragement while also tackling any performance issues early and decisively to avoid problems from developing further.
* You’ll be a credible self-starter with drive and motivation and will seek out your internal and external customers, to understand fully your customers’ needs, identifying and working to remove pain points, and always doing what you say you will.
* A champion and role model for anticipating, shaping and enabling change you will be flexible, adaptable and resilient.
* You will be passionate about your role as a Team Leader and be an effective and articulate communicator.
* You will demonstrate an entrepreneurial mindset, confident to challenge status quo and bring new ideas.
Qualifications and skills
Training required (can be completed in role)
* Literacy/Numeracy to National Standard Level 2
* Intermediate food hygiene
* Completion of Team leader training program
* Train the Trainer Training
* HACCP training
* IT skills – Word/Excel/Internal Systems
* Willing to work Flexible shift patterns
* Fire Warden Training
Skills
Leadership & Drive to Get the Job Done:
* Motivates, inspires and develops staff
* Provides feedback and coaching to team
* Ability to manage and lead a team or individual
* Sets a good example and aware of the effect of their behaviour on others
* Delegates and ensures staff accountability – involves others in decision making
* Chooses appropriate leadership styles for different situations and people
Communication:
* Effective verbal and written skills
* Actually listens and questions to confirm understanding
* Correct grammar, language and terminology, adapts style depending on individual
* Presents ideas effectively to individuals or groups
* Encourages open communication and feedback
Team Work & Working with Others:
* Personally demonstrates and encourages inter-departmental working
* Treats people with dignity and respect at all times
* Co-operates openly and willingly within own team and other groups
* Considers the feelings and needs of others
* Aware of the effect of their behaviour on others
Quality/Job Knowledge:
* Ensures work achieved and services provided are to the highest of standards
* Applies relevant business, professional, technical and company knowledge and skills
* Sets high goals or standards of performance
* Only accepts above average performance
* Promotes and delivers a safe working environment
* Motivated to learn, share and extend knowledge beyond that required for the role
Planning & Organisational Skills:
* Effective planning and organisational skills utilising milestones and follow up actions
* Monitors and controls own and team resources
* Prioritises work in line with business objectives.
* Evaluates success of implementation and reviews plans
Customer Focus & Commercial Awareness:
* Provides excellent service to internal and external customers
* Builds relationship with customers
* Uses financial and KPI information to assess departmental performance
Personal Qualities:
* Confident, enthusiastic with a positive attitude
* Ability to work under pressure
* Demonstrates commitment and passion for the job
* Ability to accept accountability
* Tenacious, energetic, resilient and personable
Continuous Improvement – Innovating & Improving What We Do:
* Challenges existing practices and develops new initiatives
* Improves the quality of service, customer focus and profitability
* Ability to accomplish a long range goal or vision
* Reacts positively to change and setbacks
Taking Responsibility
* Accepts responsibility for own decisions and impacts on others.
* Involves others in decision making.
* Takes lead in difficult situations.
Requirements:
Essential:
* Previous experience of manufacturing operations
* Fully competent in core training and core procedures.
* Willingness to learn and develop
* Ability to communicate within a structured team
* Ability to generate reports relating to performance and improvement ideas
* Ability to follow instruction and work using own initiative
REASONS TO WORK WITH US
Well, you’ll get your hands on loads o’ Burts chips and snacks for free! But aside from that massive perk:
You’ll be part of a crackin’ team of talented folk
Tons o’ scope for development through formal courses or working with and being mentored by colleagues on the job.
A decent pension scheme
Free on-site parking or access to salary sacrifice schemes, such as cycle to work
Access to a free employee assistance programme, a team of Burts wellbeing warriors and MHFAiders to support you
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