Head Office: Ellesmere Port
Location: Nationwide (UK)
Job Type: Zero Hour ( Bank Staff )
About Us:
We are a dedicated provider of rapid response mental health patient transport services, committed to ensuring the safe and compassionate transport of individuals in need. Our mission is to provide a reliable, empathetic, and professional service to support mental health patients during their journeys.
Job Description:
We are seeking a compassionate and experienced Rapid Response Mental Health Patient Transport Support staff to join our team. The primary responsibility of this role is to transport service users from their homes, hospitals, or other healthcare facilities across the country.
Key Responsibilities:
• Drive secure ambulances to transport mental health patients safely and efficiently.
• Provide support to patients in the back of the ambulance during transit, ensuring their comfort and safety.
• Communicate effectively with patients, their families, and healthcare professionals.
• Follow all safety protocols and procedures to ensure the well-being of the patient and yourself.
• Maintain accurate records of transport activities and any incidents that occur.
• Assist with loading and unloading patients, ensuring their dignity and privacy are maintained.
• Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in safe operating condition.
• Participate in training sessions and team meetings as required.
Requirements:
• Minimum of 2 years' experience in the mental health field.
• Must have access to a vehicle.
• Full UK driving licence held for at least 2 years.
• Ideally, you must be able to commute to Ellesmere Port within an hour
• Must be over 21 years of age (due to insurance requirements).
• Excellent driving record with no serious traffic violations.
• Strong interpersonal and communication skills.
• Ability to remain calm and professional in stressful situations.
• Compassionate and empathetic approach to patient care.
• Basic understanding of mental health conditions and the ability to manage challenging behaviour.
Preferred Skills:
• Previous experience in patient transport or emergency services is a plus.
• Previous experience in a Mental Health setting
• First Aid and CPR certification.
• Knowledge of UK road networks and the ability to navigate effectively.
What We Offer:
• £16 per hour ( 12-hour days )
• Comprehensive training program.
• Opportunities for professional development.
• Supportive and collaborative working environment.
• The chance to make a meaningful difference in the lives of mental health patients.
How to Apply:
If you meet the requirements and are passionate about providing exceptional care to mental health patients, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Application Deadline: On-going
We are an equal opportunity employer and welcome applications from all qualified individuals.
Join our team and help us provide essential support to those in need during their most vulnerable moments.