Pizza Hut - Team Member at Glenshire Group
Location: Musselburgh, United Kingdom
Salary: £5.21 - £11.44 /hour
Job Type: Full-time
Date Posted: November 28th, 2024
Job Overview
We are currently recruiting for a Team Member as we add Pizza Hut to our Business portfolio, this will be based in Kirkcaldy.
About Glenshire Group:
Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors including Retail, Hospitality, Property, Cleaning Hygiene, Online, and Frozen Drinks (Skwishee).
Reports To: Restaurant General Manager
Position Overview
Team Members are jacks of all trades. You will gain experience in helping customers with their orders, food preparation, and maintaining the restaurant's order.
Functional Responsibilities:
* Enjoy keeping things clean and safe for customers and teammates.
* Adhere to all safety, sanitation, and security standards.
* Follow all standards for the quality execution of specific stations of responsibility.
* Maintain knowledge of menu items and promotions.
* Follow all cash handling procedures safely and in accordance with company standards.
Leadership Responsibilities:
* Be a self-leader who takes ownership of tasks and role.
* Take responsibility for one's own actions.
* Aspire to lead and mentor peers.
* Communicate continuously with the manager to analyze and understand business needs.
Culture Responsibilities:
* Champion Yum!'s culture and values.
* Be dedicated to doing quality work.
* Be an inclusive team player.
* Foster positive relationships with teammates and customers.
* Anticipate customers' needs by being attentive to body language signs to enhance the customer experience and promote repeat business.
* Handle customer complaints according to guidelines to ensure issues are resolved.
Educational & Experience Requirements:
* GCSEs or equivalent in core subjects grades A-D.
* Food retail or service industry experience preferred.
* Ability to exceed Customer Satisfaction expectations.
* Sound communication and interpersonal skills.
* Willingness to learn new skills.
Physical Requirements:
* Able to bend at the waist and lift items up to 10 Kgs. to waist level.
* Able to move items up to 10 Kgs. for distances of up to 25 feet.
* Able to remain standing and active for an 8-12 hour shift.
* Able to tolerate exposure to hot temperatures (above 32° C) throughout the shift.
* Able to hear, understand, and respond to Team Members' requests in a loud environment.
* Skill and coordination in using hands to perform kitchen and cleaning duties such as operating machinery and kitchen equipment.
* Able to tolerate exposure to all products without an allergic reaction or sensitivity.
* Able to tolerate exposure to chlorine sanitizing solution.
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