Looking to innovate at a leading federal agency?
You will be joining a specialized government contractor supporting the government, where you'll play a crucial role in enhancing and maintaining their CRM systems. This position offers an exciting opportunity to impact national security through advanced IT solutions.
Key Benefits:
1. You'll have the opportunity to work on high-stakes projects, directly contributing to the security and efficiency of critical federal operations.
2. You'll engage in cutting-edge CRM development and maintenance, using platforms like ServiceNow and Salesforce to support vital national security missions.
3. You'll enjoy a comprehensive benefits package, including health, dental, vision insurance, a 401(k) plan, and education reimbursement, ensuring a balanced and rewarding career.
Thrive in the realm of IT consulting, working with a leading provider dedicated to supporting federal government clients with top-tier technology and security solutions.
Interested in hearing more? We’re holding interviews later this week. Apply now, and we'll call you today to speak further.
Role Responsibilities:
* Design, develop, and modify the ServiceNow platform to optimize NSD business processes, including ITSM, ITBM, and SPM modules.
* Develop and maintain Salesforce as a case/matter management platform, utilizing native applications, custom workflows, and APIs.
* Collaborate with various mission partners to integrate data repositories and enhance system functionalities.
* Ensure the seamless operation of CRM system.
Required Skills & Experience:
* 10+ years of experience with CRM systems development.
* Proficiency with the configuration, support, and maintenance of ServiceNow.
* Proficiency with the configuration, support, and maintenance of Salesforce.
* Bachelor's Degree required; advanced degree preferred.
Salary & Benefits:
* Competitive salary: $80,000 annually.
* Health, Dental, and Vision insurance
* 401(k) plan
* Flexible Spending Account (FSA)
* 11 Paid Federal Holidays
* Paid Time Off (PTO)
* Education reimbursement
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