Job summary An exciting opportunity has arisen within the Ophthalmology service at Hichingbrooke Hospital. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team. The successful candidate will provide administrative support to the Senior Medical Secretary and clinical team within the department and also ensure the provision of an effective, efficient and professional service for our patients. Main duties of the job The post holder will be expected to perform a high level of secretarial and administration tasks within the service. You will need to be able to work efficiently, with a high degree of accuracy and work flexibly and confidentially across the Trust independently and as part of a team liaising with colleagues at all levels. You will have good communication skills and will be responsive to the needs of the service. You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patients. You will be responsible for the tracking and management of patient pathways in accordance with the national targets. About us We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area. In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet. We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Date posted 21 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 176-S-6917755 Job locations Hinchingbrooke hospital Parkway Hinchingbrooke Huntington PE29 6NT Job description Job responsibilities Please see the attached job description and person specification for further information relating to this role. Job description Job responsibilities Please see the attached job description and person specification for further information relating to this role. Person Specification Experience Essential Experience of using MS Office, particularly MS Word and Outlook Previous Secretarial/Office experience Experience of working with the general public and/or professionals Desirable Experience of working within the NHS and an understanding of medical terminology Experience of using Hospital systems, for example PAS (Patient Administration System) Key Skills/Abilities Essential Good standard of written and verbal communication at all levels Organisational skills and a flexible approach to work Ability to prioritise workload and work under pressure to ensure deadlines are achieved Commitment to self-development Knowledge Essential Knowledge and understanding of Confidentiality and the Data Protection Act Desirable Understanding and working practice of NHS performance targets including 18 week referral to treatment times Education and Qualifications Essential Educated to GCSE level standard English Language at Grade A-C (or equivalent) Audio typing or equivalent experience Desirable NVQ II or III Business administration Person Specification Experience Essential Experience of using MS Office, particularly MS Word and Outlook Previous Secretarial/Office experience Experience of working with the general public and/or professionals Desirable Experience of working within the NHS and an understanding of medical terminology Experience of using Hospital systems, for example PAS (Patient Administration System) Key Skills/Abilities Essential Good standard of written and verbal communication at all levels Organisational skills and a flexible approach to work Ability to prioritise workload and work under pressure to ensure deadlines are achieved Commitment to self-development Knowledge Essential Knowledge and understanding of Confidentiality and the Data Protection Act Desirable Understanding and working practice of NHS performance targets including 18 week referral to treatment times Education and Qualifications Essential Educated to GCSE level standard English Language at Grade A-C (or equivalent) Audio typing or equivalent experience Desirable NVQ II or III Business administration Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North West Anglia NHS Foundation Trust Address Hinchingbrooke hospital Parkway Hinchingbrooke Huntington PE29 6NT Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)