Job Description
One of the UK's largest Property Management companies, Residential Management Group (RMG), invites you to be a crucial part of our Customer Experience team as an Insight Analyst. This role is more than just data – it's about shaping the journey for over 150,000 households across the UK.
\n
\n
Reporting to the User Experience Design Manager, this is a hybrid role, requiring a minimum of 3 days in the Northwich Office.
\n
\n
What is the role?
\n
\n
As an Insight Analyst at RMG, you will be the data wizard who transforms raw data into actionable insights, helping our teams make informed decisions. This role is pivotal in enhancing our customer journey through precise data analysis and innovative reports.
\n
\n
Key Responsibilities
\n
\n
1. Power BI Data Reporting and Dashboard Creation: Develop and maintain a variety of reports and interactive dashboards to provide insights into key performance indicators (KPIs) and critical business metrics.
\n
2. Data Analysis and Querying: Use Salesforce and other analytical tools to perform in-depth data analysis, derive valuable insights, and answer business queries.
\n
3. Business Requirements Gathering: Collaborate with stakeholders to understand their data needs and translate business questions into actionable data analysis.
\n
4. Data Quality Assurance: Ensure data accuracy and reliability by conduct...