Job Overview
We are seeking a skilled Dental Receptionist to join our busy NHS dental practice in providing exceptional administrative support and customer service to our patients.
Responsibilities
1. Greet patients and visitors in a courteous and professional manner.
2. Schedule appointments and manage the dental office's calendar efficiently using R4.
3. Answer phone calls, emails, and inquiries promptly and accurately.
4. Maintain patient records and ensure all documentation is up-to-date.
5. Process payments and handle billing inquiries.
6. Keep the reception area clean and organised.
Minimum Requirements
1. Customer service experience.
2. Previous experience in an administrative or office role is essential.
3. Familiarity with dental terminology and procedures is advantageous but not mandatory.
Hours of Work
8:15-13:45 Monday to Friday.
Job Type
Part-time
Pay
£11.89-£12.30 per hour
Expected Hours
26.5 per week
Experience
* Front desk: 1 year (required)
* Administrative experience: 1 year (required)
* Office experience: 5 years (required)
Work Location
In person
An enhanced DBS will be required.
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