At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are currently looking for a Service Sales Manager- Thermal & Generators to join our team in Southampton, UK.
POSITION SUMMARY
* Responsible for managing the Thermal & Generator Remedial teams you will provide the support, direction and technical assistance required to deliver the company’s sales strategy successfully in the UK. You will play a significant part in the team reaching the overall remedial service sales target and will be required to provide continuous support and guidance to ensure that all sales opportunities are maximized.
RESPONSIBILITIES
* Thinking strategically as well as innovatively, you will be responsible for guiding your team to success in reaching set targets whilst in line with the Vertiv values. You will be required to provide the coaching and training required to ensure that your team are fully converse with not only all of the Thermal and Generator remedial service offerings, but that they are also competent in cross-selling and being the first line of contact for all of the Service Sales offering across all LOB’s.
* Working closely with other department leads, you will ensure that projects are delivered in line with company standards and within budget to ensure that set GP and OP targets are met.
* Create a strategic plan and guidelines for your team to work to/follow to ensure that targets are met.
* Ensure that conversion of existing OSC opportunities are maximised and ensure that regional and overall targets are met and exceeded.
* Using the comprehensive range of Vertiv products and solutions, you will work directly with customers / FM’s to provide vision and strategy to fit with their current and future requirements.
* As the lead for your department you will also be responsible for exploring and uncovering additional business opportunities and providing a strategy to your team for them to deliver within their regions.
* Utilising the coaching tools provided by Vertiv you will be responsible for developing talent through regular coaching/open communication sessions with your team. To do this effectively, regular visits will be required to each of the Vertiv offices and the remaining time will be spent developing
* Ensure that standardized and consistent quote / project documentation is used to ensure efficiency internally
QUALIFICATIONS
Must have:
* A sound knowledge / understanding of the Thermal / Generator market.
* Have an understanding of business critical applications.
* Excellent interpersonal and communication skills
* A decisive nature and the ability to work under pressure
* Strong communication skills
* Proven track record of the ability to manage others
* Computer literate
* Minimum of 2 years sales experience
* Self disciplined and motivated
* Key competencies:
o Providing Customer Service: You put customers first in everything you do both internally and externally, to meet and exceed their expectations.
o Building and Maintaining Relationships : You negotiate adeptly with individuals and groups and are effective at managing conflict and confrontations skillfully.
o You know how to build and maintain working relationships with co-employees and external parties.
o You can negotiate and handle work problems without alienating people. You understand others and are able to get their cooperation.
o Taking Risk and Innovating, Entrepreneurial Spirit : You act decisively to attack difficult problems. You persevere in the face of problems. You take the lead in unpopular though necessary actions. You look for new tools and processes in order to deliver new approaches or products.
o Demonstrating Ethics and Integrity: You act in accordance with stated values. You follow through on promises. You use ethical considerations to guide decision and actions.
TIME TRAVEL REQUIRED
* 50%
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!