Preferable basic EMIS Web (medical system) acknowledgement and basic experience to work in GP surgery.
Responsible for maintaining the smooth running and operation of all front desk activities in a busy medical practice. Helping the doctors and medical staff by managing their administrative duties.
You will be working within 3 surgeries, very easy to reach the location.
Duties:
Answering telephone calls and dealing with face to face enquirers. Politely greeting patients and visitors to the center. Explaining the practice procedures to new patients. Dealing with all requests in an efficient and courteous manner. Opening post and forwarding it onto the relevant parties. Scheduling appointments for patients. Updating the surgeries computer system with appointments and personal details. Maintaining a clean reception area to show a professional image. Making sure that the appointments system runs smoothly Registering new patients at the surgery. Accurately collecting information and personal details about patients. Arranging prescriptions for patients. Making sure that the medical consulting rooms and surgery is fully stocked with essential supplies.