Job Title: Operations Manager Job Location: - Chippenham (hybrid working, with travel to the West Midlands) Salary: £40,000 - £50,000 Contract type: Permanent Working hours: 39 hours Close date - 28 February 2025 Interview date - 03-07/03/2025 About the role Maintenance and improvement of properties forms a key part of our contract with residents, the service must provide the right level of heating and electrical maintenance to protect a buildings long term value and ensure repairs are undertaken in a timely and efficient manner to safeguard the level of resident satisfaction built up in the business. Leading on Statutory, operational delivery, contractual and approved codes of practice across all matters of heating and electrical functions of the business including testing & servicing programmes, Installations, upgrades, reactive & responsive repairs across the group. Responsible for delivery of Oil, electrical, renewable sources and gas heating works as well as electrical testing and servicing in properties Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You must have one of the following qualifications/training: Gas or oil qualified and stayed within the industry in a gas or oil responsible role. NVQ level 3 in plumbing and heating or similar. Gas safe registered 18 TH Edition with electrical qualifications - City & Guilds Recognised or working towards higher level Health and Safety Qualification i.e., NEBOSH/CSCS. Asbestos awareness. Experience of procurement best practice and of procuring contracts and managing external contractors and suppliers is essential. It is essential you have experience of delivering major works programmes, tendering, and using schedule of rates. You must have good organisational, time management & prioritisation skills with the ability to meet deadlines & to determine an appropriate course of action despite changing demands You need to have willingness to make decisions, render judgements & take action; be decisive. Planning, project, time and workload management and personal organisation skills is essential. You must have experience of working in an asset management or maintenance field. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious. You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: 25 days annual holiday entitlement A defined contribution pension scheme. Trust based flexible working and a Confidential Employee Assistance Programme (EAP). Two days paid volunteering leave per year Buying and selling of annual leave Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know. Close Date for applications: 28/03/2025