Coventry and Warwickshire Partnership Trust
The Aspen Centre is a standalone Eating Disorders unit providing in-patient and out-patient care. We are looking for an Medical Secretary with excellent communication and organisational skills to join our administration team within Coventry and Warwickshire Partnership Trust.
Main duties of the job
Who we're Seeking: Applicants with secretarial/ PA experience to join our previous admin team in providing a comprehensive secretarial service to Consultant Psychiatrists and clinical teams, supporting the growing demand for provision of care within Eating Disorders Services.
We're looking for someone who is friendly and approachable with excellent communication skills, who can build working relationships and promote change and efficiency. As well as being a team player, you'll need to work autonomously and promote a flexible approach and strong work ethic in order to prioritise, multi-task, and delegate workloads.
Applicants will share our values of compassion, respect, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality.
Skills and Experience: Your skills will include the ability to prioritise, co-ordinate and delegate your workload and that of other team members. Experience of supervising staff is desirable, as is carrying out appraisals, sickness meetings, etc. Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Tracking, etc.
The role is based on site, however, we can support some home working on a flexible rota basis in line with service needs, for which equipment will be provided and a home wi-fi network will be required with a confidential space to work in.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
generous annual leave entitlement which increases during your time with us
excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
wellbeing support, including an in-house counselling service, external helpline and more
staff networks and support groups
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job responsibilities
As Medical Secretary, you will act as the first point of contact for the service, being required to exercise judgement and resolve problems using initiative, and to work unsupervised on a day-to-day basis to meet deadlines. Youll manage a range of duties, organise workloads, including extensive diary management, and respond to enquiries both internal and external to the organisation. The role can also include support to Consultants undertaking additional duties, eg Medical Director, Clinical Tutor, etc.
This role includes a requirement to supervise and co-ordinate Band 2 and 3 administrative staff functions and to support the Senior Admin Lead in providing a comprehensive and efficient service.
Person Specification
* Good General Education (eg. GCSE English and Maths A-C)
* QCF Business Administration Level 2
* Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
* Ability to manage and prioritise own and other's workload and use own initiative
* Understanding of working in a supervisory role
* Good organisation skills and ability to multitask
* Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
* Advanced keyboard / IT skills Including audio typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Coventry and Warwickshire Partnership Trust
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