Job summary
An opportunity has arisen for an enthusiastic Band 2 administrator to work with a busy but friendly Oncology & Haematology environment.
The successful candidate will support with preparation of clinic notes, follow-up clinic appointments, forward planning for clinics, patient meet and greet and any other Admin tasks as required.
This is a permanent post and would suit someone looking to join a dynamic team and support with providing excellence in patient experience.
Main duties of the job
To ensure the patients' medical records are maintained in the correct manner from admission to discharge. Also, to provide an efficient reception, telephone and clerical service to the Georgina Unit, including inputting of information into the computer systems.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Qualifications
Essential
1. GCSE Maths & English Grade C or equivalent
Desirable
2. NVQ 2 in Business Admin or equivalent
Knowledge and Training
Essential
3. Knowledge of Microsoft Office packages
4. Accurate keyboard and data entry skills
Desirable
5. Proficient in the use of NHS systems eg: Sunrise, OASIS
Experience
Essential
6. Previous administrative and clerical experience
7. understanding of confidentiality
Desirable
8. Previous experience of working in a similar role
Communication and Relationship skills
Essential
9. Excellent communication skills both written and verbal
10. Able to communicate with other staff, patients and relatives
11. Excellent customer service skills