THE HORSESHOES, UCKINGTON, SHREWSBURY, SY4 4UL
GENERAL MANAGER - OPERATIONS
(A.K.A - A LEADER OF PEOPLE)
INDEPENDANT - FANTASTIC OPPORTUNITY - EXPANDING GROUP
We are looking for a hands-on General Manager with strong kitchen operations experience. Someone who has a love of great food, people and genuine hospitality. Someone with drive and ambition, who can inspire and motivate their team while delivering an amazing experience for all our guests.
The Role:
To be a leader of people and to help grow a positive experience and a fantastic team. You will maintain the highest standards of service and operate in line with all company policies. You will be forward-thinking and innovative in your approach to sales growth, improving profitability, and the guests' overall experience. You will need a sound financial underpinning, with real experience of delivering on set financial targets. You will be responsible for a high turnover operation, so you will need previous experience of leading teams to deliver key set standards and financial targets. In addition, you will lead from the front, driving genuine hospitality, delivering amazing food and drinks, and making wonderful memories for all the team and guests.
We're looking for someone who:
* Is currently (or has been) in a General Manager role within a restaurant environment
* Has prior experience within a kitchen, working with the Head Chef to support and lead the kitchen team
* Is a commercially aware leader who ensures your team delivers exceptional food and drinks quality
* Is passionate about people, cares about their guests and team, creating a positive place to be
* Constantly inspires their team to go the extra mile for our guests maintaining expectations and high standards
* Recognises succession for a strong talent pipeline and is proactive in developing their management, front of house, and kitchen team
* Able to stay calm and lead their team to success in a high-paced environment
* Is a true people person who has the ability to flex and adapt their leadership style
We’re looking for someone who can:
* Manage recruitment, induction, and onboarding of new team members
* Support the Head Chef, pushing the team and the business forward and assisting in kitchen operations if required
* Demonstrate leadership with a hands-on approach and effective communication, engaging and motivating your team through pre-shift and post-shift briefs
* Manage stock control and food and drink margins
* Manage EHO and Health and Safety audits to a high standard
* Deliver to specification and brand standards
* Drive individual high performance through development and team one-to-ones
* Have an eye for detail and thrive in a high volume fast-paced environment
* Show passion for the brand, visible when ensuring your team are knowledgeable and confident
What can we offer?
* A competitive and negotiable salary dependent on experience with tips on top
* 28 days holiday entitlement per year
* Growth and development opportunities within our group
* Trips to suppliers both across the UK and abroad
* Free food and drinks when you are on shift
* Annual Awards celebrating the success of our venues and people
* Discounts for you, your friends, and family in all our venues
* Membership to our own exclusive ‘Extraordinary Portal’ where you can achieve bonuses and rewards such as free weekend breaks, high street gift vouchers, tickets to attractions such as Alton Towers, family tickets to the cinema, and much more
Who are we:
We are The Horseshoes, a growing concept of ‘The Grill Pub Co’. We have a portfolio of gorgeous restaurants, bars, and hotels. With a premium grill and steakhouse menu, there is something for everyone to experience and enjoy.
What happens now…
If you are interested in this exciting and challenging opportunity, then please get in touch with an up-to-date CV. We look forward to hearing from you soon.
Job Types: Full-time, Permanent
Pay: £30,001.00-£35,000.00 per year
Additional pay:
* Bonus scheme
* Tips
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Schedule:
* Weekend availability
Ability to commute/relocate:
* Shrewsbury, SY4 4UL: reliably commute or plan to relocate before starting work (required)
Experience:
* General Management: 1 year (required)
Work Location: In person
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