We have a great opportunity for an Air Conditioning Engineer to join our team in the North West.
As part of the regional mobile team, you will be required to assist the team in the efficient delivery of the PPM and reactive maintenance activities. You will be required to deliver a wide range of statutory and routine PPMs as well as reactive maintenance activities that will require completing in-line with specific contract SLAs.
The ideal candidate will be competent to deliver high-quality maintenance and reactive repairs across multiple disciplines where required and appropriate, but with particular attention being given to experience in working with their primary discipline – Air-con / Refrigeration.
Principal Duties and Responsibilities
* Ensure the highest standards and Atlas competencies are delivered and demonstrated.
* Deliver Portfolio PPM and minor works.
* Ensure the Client, Customer, and Team are ‘kept in the loop’ through feedback and regular updates.
* Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer.
* Provide technical support, advice, and guidance to the Customer and Team.
* Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service.
* Report on performance to your Technical Service Manager.
* Ensure safe delivery of all Atlas works, including those of our service partners.
* Produce details of time and materials required for any minor works for quoting purposes.
* Liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA, as required.
* Build and foster relationships with the Client, Customer, and other Atlas colleagues.
* Ensure the Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet.
* Take ownership of the standard of work delivered ensuring exceptional service to the customer.
* Cover all call-out responsibilities out of hours when rostered.
Minimum Qualifications, Certifications, and Training Required
* NVQ level 3 in given trade.
* Qualified Air Conditioning Engineer.
* City & Guilds 2079 F-Gas Regulations (Cat 1).
Essential Knowledge, Skills, and Experience for this Role
* Good understanding of modern office software.
* Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets.
* 3 years previous experience within a similar environment and in particular across area multi-sites and multi-discipline service delivery.
* 2 years’ experience in a customer-facing outsourcing environment.
* Background in mobile engineering/property maintenance.
Atlas Workplace Services was built to be different from the faceless organisations in the facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It’s simple. We know that buildings are better places to be when they are looked after by people who care. We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services. We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions, and more.
#J-18808-Ljbffr