Clinical Services Manager Glasgow The Clinical Services Manager is a pivotal leadership role responsible for ensuring the delivery of high-quality clinical care, seamless patient experiences, and operational excellence. This role encompasses team management, patient engagement, clinical policy adherence, and collaboration with senior leadership to drive organizational success. Requirements Education & Experience: Bachelor's degree required, master's degree preferred. Backgrounds in Nursing or Pharmacy are highly desirable. 3-5 years of management experience in a healthcare patient service setting required; experience in high-volume call centres preferred. Experience in mental health and neurodiversity settings is valuable. Licensed to prescribe controlled drugs is a plus. Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, Excel, Word); experience with CRM systems and electronic medical records preferred. Familiarity with web applications, billing systems, and patient portals is advantageous. Skills & Competencies: Demonstratable clinical skills and experience in a clinical setting Problem solving, analytical and organisational skills are a must. Strong leadership and team management skills with a collaborative, people-focused approach. Exceptional organisational, multitasking, and problem-solving abilities. Demonstrated ability to anticipate business issues and align with long-term organisational goals. Outstanding written and verbal communication skills, with a customer-focused mindset. Commitment to delivering exceptional clinical care and achieving key performance indicators (KPIs). For further information contact Sarah Gracie either by email at sarah.gracieedenscott.com or call on 07999 421314