The Executive Director of Operations will provide operational and board leadership in the delivery of high-quality, patient-focused services, specifically the Trust's 999 and 111 services. This role ensures that patients and their families have a positive experience when accessing and receiving care from the Trust, prioritising patient experience in all strategic development and improvement initiatives.
As a full member of the Trust Board, the Executive Director of Operations will take collective responsibility for the quality, operational and financial performance of the Trust, as well as working closely with other senior colleagues (Executive and Non-Executive) to ensure integrated board operations, particularly in aligning future spending and investment with strategic plans and converting those aims into operational activities.
The Executive Director of Operations will be a strategic thinker and a compassionate leader who understands the challenges of operating as part of an Executive team responsible for a complex organisation. Strong communication and interpersonal skills are essential to effectively engage with colleagues within the organisation and with external health service and blue light partners.
The Executive Director of Operations will be responsible for:
• Delivering performance, financial, and contractual requirements of the Trust's operational services.
• Re-shaping the operations function to improve productivity, efficiency, quality and value for money.
• Acting as a core partner in delivering the Trust's "Fit for the Future" programme.
• Playing a key role in the annual business planning and cost improvement programmes cycle.
• Overseeing Emergency Planning, Resilience and Response, including Business Continuity planning.
The successful candidate will have significant operational leadership experience within the NHS or another safety-critical industry, experience with Urgent and Emergency Care pathway operations and construction and knowledge of the ambulance service's current and potential future roles within the healthcare system. They will also show a proven ability to lead dispersed and multi-faceted services across a large geographical area. Experience in modernising and improving patient services is key with a focus on using data and performance metrics to meet operational requirements.
This role is highly pressurised. The successful candidate will demonstrate the ability to work under pressure while maintaining the highest professional standards and a high degree of personal integrity.
The Executive Director of Operations will demonstrate a clear understanding of, and alignment to, our values: Professionalism, Teamwork, Caring and Innovation.
Benefits we offer:
• Full training and a range of courses which you can book locally.
• Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).
• Automatic enrolment into the NHS Pension Scheme.
• Access to continual professional development within SCAS and the wider NHS.
• Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
• NHS Discounts in over 200 + stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
• Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction
It’s really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability).
All new starters need to attend our *Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
*Please note – depending on your role additional training may be required following on from your corporate induction.
Please refer to the attached job description and person specification for further information on the role.
GatenbySanderson are supporting us with this recruitment process, please contact them if you are interested in the role.
Applications should not be submitted via NHS Jobs or TRAC.
For a confidential discussion please contact:
Julia St Clare, Senior Consultant
E: julia.stclare@gatenbysanderson.com
T: +44 (0) 7807 631 564
Melanie Shearer, Partner
E: melanie.shearer@gatenbysanderson.com
T: +44 (0) 7785 616 548
Closing Date 24th February 2025
Any questions in relation to salary should be discussed directly with GatenbySanderson
This advert closes on Monday 24 Feb 2025
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