We are expanding and we want you to join us!
Are you looking to join an employer that is forward-thinking, innovative and that can offer you endless opportunities for you to progress and develop?
Wilsons Solicitors forms part of the PM Law Group and is a specialist and dedicated business offering Conveyancing, Wills, Trusts and Probate, Employment Law and Dispute Resolution Services.
The PM Law Group operates on a national basis offering an array of legal services. Our roots were established over 30 years ago. This means that we have decades of experience in our respective fields.
Join our prestigious law firm where excellence meets opportunity. We pride ourselves on delivering unparalleled legal services with a focus on integrity, innovation, and client satisfaction. With a team of seasoned professionals and a commitment to fostering a supportive and inclusive workplace culture, we strive to empower our employees to reach their full potential.
Being at the forefront of cutting-edge technology, we are a modern business that can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.
Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.
As our new Conveyancing Legal Assistant, you will provide general administration assistance as part of the Client Facing Team delivering the highest level of customer service to clients at all times.
Role Responsibilities
* Communicating with clients over the telephone, by email and in face-to-face meetings as part of the Client Facing Legal Assistant Team always providing the highest level of customer service to clients.
* To communicate with and provide updates to other solicitors, estate agents and other professional organisations.
* Carrying out Solicitor and Client Due diligence.
* Requesting Documentation fundamental to the transaction.
* Ensuring documents are returned by clients and work providers, chasing them if required and progressing Transactions.
* Logging correspondence to the correct files/matters.
* Entering data into the correct fields in the case management system from correspondence received.
* Logging and completing tasks on the case management system.
* Performing general administration tasks.
* Manage priorities effectively whilst demonstrating flexibility, often balancing conflicting demands.
* To update all panel members/stakeholders within the business and within the referral businesses with whom we deal. Ensuring portals are kept up to date.
* Drafting sale contracts and re-mortgage documentation as required.
* Checking the title on a sale.
* Drafting replies to enquiries on sale files.
* Dealing with Lenders on both sale and purchase matters such as requesting redemption statements.
* Drafting completion statements and bills.
* Preparation of files for completion to include, final searches, requests for mortgage advances and liaison with Clients as to receipt of balance funds.
* Obtaining authority to exchange and complete.
* Requesting source of funds information.
* To meet all key SLAs and KPIs within the department/referrers’ requirements.
* To be a role model for those around you in both file management, actions, and behaviour.
* To always ensure individual compliance with all PMPL policies and procedures.
* To attend and contribute to team meetings.
* To report directly to the Conveyancing Team Managers on all above aspects.
What we need from you
* Can work to deadlines.
* Has a real attention to detail with a keen eye.
* Has the ability to prioritise workloads.
* Demonstrates the willingness to adhere to and surpass set targets.
* Can work on own initiative and as part of a team.
* Has an excellent telephone manner, client care and enthusiasm.
* Must be able to communicate well both orally and in writing.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a Conveyancing.
* Understanding of e-mail systems, portals and other IT as appropriate.
* A good standard of spoken and written English is required.
* Competent use of MS Office is required.
* Use of Case Management System.
What we offer you
Our offices have been designed to be a high-quality and pleasant working environment. In addition to a competitive salary and benefits package we offer:
* Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
* Competitive Starting Salary – £22,500pa.
* Generous Annual Leave entitlement – 25 days per year + Bank Holidays.
* Additional Annual Leave entitlement for long service.
* Industry-leading training.
* Opportunities for you to progress and develop further.
* Pension Scheme.
* Lucrative ‘Refer a friend scheme’.
* Free Costco Card.
* Employee Assistance Programme.
* Annual Summer and Christmas Parties.
* Award Events.
At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
Apply for this role
Enter your details in the form below and we'll review your application and come back to you in due course. You can upload a copy of your CV using the form, in either Word or pdf formats.
#J-18808-Ljbffr