Job summary Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors. The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues. Applicants will have previous administrative experience, including excellent typing skills including audio typing and working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT Skills and be able to work on own their initiative with minimal supervision. Main duties of the job Providing comprehensive administrative support for clinicians and medical staff eg; Taking minutes of meetings and updating agendas/actions logs eg team meetingsSpecialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.Use of SystmOne.Producing standard reports from databasesAudio Typing About us Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision: Transforming Lives Values: Care, Innovation and Compassion Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background. Date posted 21 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa Contract Permanent Working pattern Full-time Reference number 828-PROVIDE3361 Job locations St Peters Hospital Spital Road Maldon CM9 6EG Job description Job responsibilities Providing comprehensive administrative support for clinicians and medical staff.Generic office based duties eg post in/out, photocopying, scanning.Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others. Producing clinical letters/reports for patients and GPs.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.SystmOne, Microsoft office.Producing standard reports from databasesResponsible for following standard processes/procedures and contributes to service development through making suggestions at team meetings etc.Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader.Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.Providing cover for others within the Administration Support Team, including ad hoc requests to cover reception desks. Audio typingAny other tasks as required that are commensurate with the role as delegated by Team Leader. Job description Job responsibilities Providing comprehensive administrative support for clinicians and medical staff.Generic office based duties eg post in/out, photocopying, scanning.Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others. Producing clinical letters/reports for patients and GPs.Data inputting into clinical and administrative systems and ensuring data quality/accuracy.SystmOne, Microsoft office.Producing standard reports from databasesResponsible for following standard processes/procedures and contributes to service development through making suggestions at team meetings etc.Responsible for ensuring sufficient levels of stationery and stock available within clinical areas and reporting to Team Leader.Establishing effective relationships with external contacts and partnership agencies and ensuring Provide is represented as an outstanding organisation.Providing cover for others within the Administration Support Team, including ad hoc requests to cover reception desks. Audio typingAny other tasks as required that are commensurate with the role as delegated by Team Leader. Person Specification Work Related Essential 3 years administrative experience Desirable 2 years administrative experience NHS admin experience Qualifications Essential NVQ or equivalent Admin experience Desirable Training in Microsoft office to intermediate level Person Specification Work Related Essential 3 years administrative experience Desirable 2 years administrative experience NHS admin experience Qualifications Essential NVQ or equivalent Admin experience Desirable Training in Microsoft office to intermediate level Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Provide CIC Address St Peters Hospital Spital Road Maldon CM9 6EG Employer's website https://www.provide.org.uk/ (Opens in a new tab)