Bray House Veterinary Services, Melton Mowbray, East Midlands
Join Our Team as a Part-Time Receptionist at Bray House Veterinary Practice!
Bray House Veterinary Practice is seeking a part-time Receptionist to join our friendly and dedicated team, primarily based at our Melton Mowbray branch. While this role is focused on Melton Mowbray, occasional cover may be needed at our Grantham branch, so a willingness to travel or access to your own vehicle, along with a full driving license, is essential.
Our Ideal Candidate and Role Details
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
* Dispensing medication.
* Maintaining a clean and safe space for our clients and their pets.
About the Rota
This is a part-time role working 24 hours per week, 3 x 8-hour shifts. You will be working between 8:30am-7:00pm and 1 in 4 Saturdays from 8:30am-12:30pm. There may also be opportunities for additional hours to cover holidays and busy periods.
About Us
Our Melton Mowbray branch has been an integral part of the local community since the 1970s. Originally caring for all types of animals, we have since specialised in small animal care. Over the years, we’ve grown and developed, becoming part of the IVC Evidensia family, while continuing to thrive and serve our community.
In Addition to a Competitive Salary, You Will Benefit From:
* 6.6 Weeks annual leave FTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Bray House Veterinary Services, Melton Mowbray
36 Asfordby Road, Melton Mowbray, LE13 0HR, United Kingdom
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