Job summary
This is an exciting opportunity for career progression in a GP training practice of 15800 patients. The role encompasses all aspects of running a busy inner city GP practice of 4 partners, 5 salaried GP's, 2 retainers, a nursing team, and a paramedic. We also host various ancillary services (midwife, community nursing, podiatry, physio, and health visitors) and hold open days that focus on specific health needs such as respiratory and child health.
Main duties of the job
Supporting the Practice Manager and working alongside our clinical services operations manager, you will be responsible for a range of duties that include finance, HR, IT, and support of our excellent navigation team. You will be expected to be flexible in your approach to this role as things change on a day-to-day basis.
About us
Our teams comprise:
* Navigators - led by the reception manager
* Admin - led by a team leader and overseen by the clinical services operations manager
* Pharmacy technicians - led by one of our pharmacists
* Prescription clerks - led by one of our pharmacists
* Nursing - led by our lead nurse
* Front desk - led by our patient services lead
The health and well-being of our staff is paramount, and we make every effort to ensure, where possible, that there is a work/life balance. We are a friendly team who value and respect each other and work hard to provide the best care for our patients, some of whom come from multiple ethnic minorities and often need more support. We value ideas from areas within the practice and we are not a hierarchical organisation.
Date posted: 10 April 2025
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Full-time
Reference number: A4134-25-0003
Job locations: 100A Fishponds Road, Bristol, Avon, BS5 6SA
Job description Job responsibilities
Please see the detailed job description which is attached further on in the vacancy. An overview of the role is as above.
Person Specification Qualifications Essential
* GCSE grade A to C in English and Maths
* Excellent communication skills (written and oral)
* A management qualification (or relevant experience in the role or similar)
* Strong IT skills
* Experience of working with the general public
* EMIS user skills
* Proven problem solving and analytical skills
* Ability to motivate and train staff
* Effective time management
* Ability to build relationships
* Ability to prioritise, delegate, and work to tight deadlines in a busy environment
* Experience of accounting systems (Quickbooks)
Desirable
* Experience of HR
* Relevant Health and Safety experience
* Experience of chairing meetings, producing agendas, and minutes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: East Trees Health Centre
Address: 100A Fishponds Road, Bristol, Avon, BS5 6SA
Employer's website: https://www.easttreeshealthcentre.co.uk
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