Area Support Manager (ASM) - Staffordshire and Shropshire
Healthy animals and happy owners – that’s the goal.
We are IVC Evidensia, and we are on a mission to build the world’s best veterinary group. Investing in people, premises and processes, we deliver outstanding care in around 2,500 locations globally.
We are looking for an Area Support Manager to join us in our mission and support the Area Director to deliver excellent clinical quality, client care and commercial performance. This role is pivotal in supporting our practices, embedding our values and company culture to retain and engage the best talent in the veterinary profession.
Day to day, the Area Support Manager will be involved in:
1. Developing close working relationships with practices and their leaders.
2. Supporting new starters and ensuring that teams feel supported and part of the wider IVCE Network.
3. Troubleshooting within the Area - where issues arise, supporting a resolution wherever possible to ensure the wellbeing of our teams is maintained.
4. Supporting the Area Director with internal communications.
5. Supporting the integration of acquisitions into the Area, including onboarding staff.
6. Working with the Area Director to identify better ways of working that improve team wellbeing.
7. Supporting the Area Director to identify best practices.
8. Organising Area meetings, preparing & distributing agendas, meeting materials & minutes, and ensuring action points have been completed.
9. Monitoring L&D activities, ensuring that clinical staff conduct relevant CPD training.
Ideally, the Area Support Manager will have:
1. At least 2 years of coaching, mentoring and supporting aspiring leaders and senior colleagues.
2. Strong people skills – positive, collaborative, and able to influence.
3. A broad healthcare knowledge – desirable.
4. The ability to prioritise and plan own time.
5. The ability to understand and analyse key financial KPIs.
6. Must hold a full and valid driving licence.
What We Offer:
At IVC Evidensia, we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:
1. Work-life balance
2. 25 days annual leave
3. Your birthday as a paid day off
4. Cycle to Work scheme
5. Initiatives focused on employee wellbeing
6. Pension
7. Discounted staff pet care
Following receipt of your application, you will be contacted by one of our experienced recruitment team.
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
IVC Evidensia UK
IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom
Speak to Megan Woolley from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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