Job Description
We are seeking a detail-oriented and organized IT Asset and Deployment Specialist to manage and streamline the deployment and tracking of IT devices and ensure effective communication across teams. The role requires hands-on expertise in inventory management, asset tracking, and email handling, along with a foundational understanding of Microsoft Intune and MIS reporting.
Key Responsibilities:
1. Device Deployment:
o Oversee the preparation, configuration, and deployment of IT devices to end-users.
o Ensure smooth coordination of new and used devices within the inventory system.
2. Email Management:
o Handle incoming and outgoing emails effectively and ensure timely responses.
o Maintain clear and professional communication with stakeholders.
3. Inventory Management:
o Track and maintain an accurate inventory of IT assets, including new and used devices.
o Monitor and manage the in-and-out movement of devices at the warehouse (WH).
o Oversee asset transfer processes and ensure compliance with organisational policies.
4. MIS Reporting:
o Generate and maintain reports to monitor IT asset utilisation, transfers, and inventory status.
o Provide periodic updates to management for strategic decision-making.
5. Microsoft Office Expertise:
o Use MS Office Suites efficiently for reporting, documentation, and communication.
6. Microsoft Intune:
o Apply mid-level knowledge of Microsoft Intune for basic device management and troubleshooting.
7. Build Process Troubleshooting (Optional):
o Perform basic troubleshooting during the device build process when required.
8. Attention to Detail:
o Ensure accuracy and precision in all tasks, from email communication to asset tracking and reporting.
Requirements:
* Proven experience in IT asset management, device deployment, or a similar role.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office Suites and MIS reporting tools.
* Familiarity with Microsoft Intune and IT build processes is a plus.
* Strong organisational skills with attention to detail.
Additional Skills:
* Ability to multitask and prioritise in a fast-paced environment.
* Problem-solving skills for effective troubleshooting and decision-making.
* Team player with the capability to work independently when required.
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