Employer: Birmingham Community Healthcare NHS Foundation Trust
Employer type: NHS
Site: West Midlands Rehabilitation Centre
Town: Birmingham
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 18/11/2024 23:59
Clinical Support Worker
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen for this new Clinical Support Worker post to develop knowledge and skills with the Access to Communication and Technology Service.
Access to Communication and Technology is a specialist electronic assistive technology service, based at the West Midlands Rehabilitation Centre, Selly Oak, Birmingham B29 6JA. We are a service made up of clinicians (Occupational Therapist, Speech and Language Therapists, Health Care Scientists and assistants), technicians, stock and admin staff providing specialist assessment, set up, provision and maintenance of electronic assistive technology to meet the needs of children and adults who require Augmentative and Alternative Communication (AAC) and Environmental Control (EC).
You will be supervised by an Occupational Therapist and work alongside another clinical support worker and Assistant Practitioners.
The post holder will need to work independently and travel widely within the West Midlands region; therefore, being a car driver is essential.
Main duties of the job
* To support the clinical team in their planning, preparation and implementation of assessment and provision and follow up of clients for a range of Assistive Technologies and/or low tech techniques.
* Prepare resources for demonstration and for provision to clients, as requested by a Clinician. This will include the creation of symbol communication books using appropriate software (e.g. The Grid /Boardmaker/Communicate in Print), and programming of vocabulary onto Voice Output Communication Aids as well as resources to support environmental control.
* To set up and amend the electronic assistive technology to meet the clinician’s prescription.
* To follow instruction to produce resources for individual patients and generic use to support communication and environmental control.
* To support the smooth running of the department by supporting device/stock management functions.
* To assist in the organisation of a wide range of training events and courses offered and hosted by Access to Communication and Technology as an NHSEI provider of specialist assessment and assistive technology.
* To assist the clinical team in providing a wide range of training regarding techniques and Assistive Technology to local professionals and occasionally clients.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
* Support the Clinicians with the provision to clients of complex Voice Output Communication Aids and Environmental Control systems in terms of preparation and during provision appointments occasionally.
* Prepare resources for demonstration and for provision to clients, as directed by a clinician.
* To have a basic understanding of communication impairment and Augmentative and Alternative Communication systems including sign language, gestures and non-verbal communication methods.
* To communicate effectively with local and ACT team members using all methods of communication (phone, email, face to face).
* To support collection and delivery of equipment from the local environments of the clients.
* To undertake driving throughout the West Midlands as required.
* Keep accurate and contemporaneous clinical records in accordance with professional and Trust standards.
* Demonstrate emotional resilience when working with clients with life limiting conditions.
* Develop and maintain own skills and knowledge to achieve and maintain a high standard of care.
* Attend mandatory and any other training identified in personal development plans.
Person specification
Qualifications
* Good education to GCSE level, including Maths and English to grade C or equivalent.
* Computer Literate.
* A level (or equivalent and/or above) in one or more of the areas of Business, IT, Psychology, Health Care.
Experience
* Relevant experience of working in a professional/technical environment (e.g. healthcare, education, retail).
* Experience with people with disabilities.
* Able to work as part of a team.
Skills/Knowledge
* Awareness of complex disability including physical and communication disability.
* Excellent communication and interpersonal skills– face-to-face, on the telephone and via electronic media.
* Ability to use a range of computer software packages (Microsoft Word, Excel, PowerPoint, Access).
Personal Qualities
* Enjoys working with technology and have an interest in exploring how it works.
* Ability to prioritise own workload/manage own time.
* Strong organisational skills.
Other job requirements
* Ability to drive around the region therefore full driving licence or access to work assistance.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices.
Benefits of working for us:
* Full NHS terms and conditions including extensive holidays.
* Attractive relocation payment if you relocate to the local area.
* Discounts for local and national retailers.
* Dedicated well-being services for all employees.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: Naoimh Mc Gonagle
Job title: Occupational Therapist
Email address: naoimh.mcgonagle1@nhs.net
Telephone number: 0121 466 3050
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