The Role
Marketing Assistant
Competitive Salary (dependant on experience)
Full Time position
Permanent Contract
Location: Tenterden
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions, and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.
About the role:
To support the new business department in delivering marketing activities across various touchpoints in the customer journey. The Marketing Assistant will help achieve the new business team's objectives by coordinating the hospitality and events calendar, creating engaging social media content, and sending marketing collateral to existing customers and prospects.
1. Continuously develop and manage the events and hospitality calendar, including creating internal briefs, coordinating with third parties, managing invitations, overseeing event setup and takedown, and gathering feedback for continuous improvement.
2. Develop and implement an internal communications strategy, including launching the agency newsletter and preparing a quarterly marketing collateral report.
3. Execute a comprehensive social media strategy by developing campaigns, gathering information from team members for engaging content, and capturing photos for social media platforms.
4. Supporting the operations manager with the planning and organisation of internal events.
5. Monitor incoming marketing invoices and collaborate with the marketing manager to manage the marketing budget effectively.
6. Support prospecting efforts by sending compliance-approved letters and emails with marketing materials to help meet target goals.
7. Assist insurance executives with marketing campaigns, sending approved marketing collateral to support cross-selling and upselling initiatives.
8. Obtain a comprehensive understanding of marketing compliance to ensure the log and folder remain compliant, as well as helping maintain the agency website to ensure accuracy.
9. Ensure duties are carried out which complies with relevant external legislation and regulation, NFU Mutual compliance, and other procedures.
About you
Essential:
1. A strong desire to grow a long-term career in marketing.
2. An understanding of social media strategy.
3. An understanding of coordinating events, hospitality & sponsorship.
4. Effective and professional verbal and written communication skills. Good use of English for writing copy.
5. Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems.
6. Good maths and problem-solving skills.
7. Able to manage own workload and work effectively under pressure.
8. Great teamwork and ability to build effective relationships through positive behaviours, honesty, and integrity.
9. Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill, and diligence.
10. Own transport & full UK driving licence.
Desirable:
1. Experience in customer service/customer-facing roles.
2. Previous experience in a marketing role or a relevant marketing qualification.
Our commitment to you:
At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year career plan and potential to complete CII qualifications.
Benefits:
* 26 days annual leave plus bank holidays.
* Birthday day off in addition to annual leave.
* Option to buy/sell 5 days holiday per year.
* Health Cash Plan.
* Free Parking at all our offices.
* Team lunch provided once a month.
* Team social events twice a year.
* Monthly 1-2-1s to support you, and option of a 5-year development plan.
Please apply in writing with CV and covering letter to: recruitmenttenterden_@nfumutual.co.uk
Closing date for all applications: Sunday 3 November 2024.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
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