37 hours per week At Watford Community Housing, we provide vital services that help people to live better lives. We’re looking for an experienced Scheme Officer to join our Independent Living team and help us manage our independent living and flexi-care schemes. What’s the role? You will travel between locations within a 20 mile radius of Watford, to deliver a high-quality intensive housing management service. You will meet the needs of our diverse resident groups by creating a safe and welcoming environment for residents, visitors, and professionals. What are we looking for? You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You’ll have an excellent grasp of housing and older people’s services and a passion to deliver an excellent customer experience. Essential: Experience of working within independent living/ sheltered housing schemes Knowledge of the health and social issues that affect older people Excellent knowledge of safeguarding Excellent IT and administrative skills Excellent organisational skills Experience of working collaboratively with a range of partners A self-starter approach with the ability to work as part of a team as well as alone You will need to maintain a satisfactory basic level DBS check. You will need a full UK driving license and your own vehicle. Desirable: Knowledge of the housing sector What can we offer you? We know that people are our most valuable assets, so we offer a range of benefits including 28 days’ annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme. How we work We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role. How to apply If this sounds like your next role, click ‘apply now’, tell us why you've got what it takes and send us a copy of your current CV. The closing date is 5th February 2025, (but please note we reserve the right to close the vacancy early if we receive a large response).