Job Type: Permanent
Role Description: Dental Receptionist
Location: Pillory Street, Nantwich, CW5
Full time working 35 hours per week
Salary: Tiered salary based on experience and skills, plus practice performance bonus scheme
Benefits include: retail discounts and deals, annual leave increasing with service length, an extra day for your birthday, comprehensive training (online and in-person), and a refer-a-friend scheme
Responsibilities
1. Providing an exceptional patient journey both in person and over the phone
2. Managing diaries to ensure correct appointment scheduling
3. Understanding NHS and Private treatment options and assisting patients accordingly
4. Completing relevant forms within specified timescales
5. Processing payments and following up on outstanding debts
6. Liaising with laboratories, suppliers, and other organizations
Skills and Experience
1. Excellent rapport-building and customer service skills
2. Knowledge of treatment options within the dental sector
3. Drive to contribute to practice success
4. Ability to follow structured processes and work organized
5. Comfortable working with KPIs
6. IT proficiency, especially with SOE software
7. Resilient, positive, and detail-oriented team player
If interested, click “Apply” to join Rodericks Dental Partners.
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