Would you enjoy delivering innovative products that make a difference to our customers?
Do you love collaborating with teams to solve complex problems and deliver solutions?
About Our Team
We are a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. We combine quality information and vast data sets with analytics to support visionary science and research, health education, and exceptional healthcare and clinical practice.
About The Role
You will be working on SSRN, one of the largest global preprint platforms. Our mission is to rapidly share early-stage research and empower global scholars to help shape a better future. You will be part of a global team, collaborating with multiple business and technology stakeholders, and connecting with researchers and organizational customers worldwide.
Responsibilities
1. Interacting with customers to understand their needs and generate requirements to deliver product enhancements for expectations and market changes.
2. Developing clear go-to-market launch plans through coordinated business strategic planning with external cross-functional customer-facing teams.
3. Supporting the go-to-market strategy by communicating customer requirements to stakeholders and supporting launches with queries, training, and planning.
4. Creating and communicating our product vision and roadmap plan to build growth opportunities to senior stakeholders.
5. Driving solutions for complicated design challenges by managing key end-to-end life-cycle components from planning to release.
6. Utilizing Data-Driven Decision-Making and Analysis to gain product insights and drive solutions for business problems and innovation.
Requirements
1. Ability to document and write clear requirements using user stories.
2. Hands-on experience in UX and design is highly desirable, such as using Balsamiq for wireframe prototyping.
3. Experience using an analytical, data-driven approach to identify areas for improvement, using tools such as Adobe Analytics, Hotjar, and Pendo.
4. Ability to build relationships with customers to understand future needs.
5. Understanding of the software delivery lifecycle processes in an agile environment.
6. Excellent written, verbal, and presentation skills.
Working with Us
We promote a healthy work/life balance with numerous wellbeing initiatives, family leave, and tuition reimbursement. We offer flexible working hours and remote work options.
Equal Opportunity Employer
We are committed to creating an inclusive, agile, collaborative, innovative, and fun environment. We promote a diverse workplace where everyone has a part to play.
Join Us
Are you ready to help us progress science and health? Join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.
#J-18808-Ljbffr