Job summary
An exciting opportunity has arisen for a self-motivated individual to join our small, friendly, professional and supportive Anticoagulation Team based at St Peter's Hospital. We run a challenging and demanding yet rewarding anticoagulant service with a patient caseload of approximately 900 patients.
In this role you will gain experience, in this full and varied role, in all aspects of clerical support for the anticoagulation service. The successful applicant will be working within a team as well as under their own initiative following training and competency assessment.
There are exciting opportunities to develop and extend the anticoagulation service for which the successful candidate will be an integral part.
This is a part time role working Monday to Friday.
The successful applicant will be required to have extensive experience in a broad range of clerical duties and be excited to embrace new and rewarding challenges to provide an excellent anticoagulant service for our patients.
If you would like to join this successful team or obtain additional information please contact the team below, or arrange an informal visit.
Julie Hargreaves Biomedical Scientist
Julia Roper Anticoagulant Clinical Nurse Specialist
Main duties of the job
Act as patients' first point of contact to the Anticoagulation service, providing general administrative support via all media available. Advocating for a patient and their needs.
Performs routine administration duties including, but not limited to, data input, non-attendance follow up, clinic list preparation, incoming and outgoing telephone calls, monthly reports and stock control .
Administration liaison with other departments within the hospital including endoscopy, urology, pre op assessment, cardiology, pharmacy, point of care team and others.
To take part in the audit programme to ensure a safe and effective service is provided.
To take part in training and subsequent competency, for mandatory training and the anticoagulation service.
Demonstrate a desire and willingness to participate and offer suggestions regarding service development as part of a valued member of the team.
To work flexibly as required to ensure that the anticoagulant service is provided to all our patients and users.
To ensure that confidentiality is always maintained.
T provide administrative support to outreach clinics as required.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.
We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
For more information, please see attached job description added to the document session for job description to be viewed.
Person Specification
Extensive experiance of a broad range clerical duties
Essential
1. Extensive experience of a broad range of clerical skills
2. Good computing skills
3. Patient focussed individual who acts a empathetic patient advocate
4. A team player
Desirable
5. Experience using Surrey Safe Care and Evolve databases
6. Able to prioritise workload to provide a safe and efficient working practice
7. Understanding of the patient experience when given a long term diagnosis
8. Able to solve problems efficiently with the patient safety being central to any actions
Excellent skills in working a member of a multi skilled team
Essential
9. Demonstrate effective team working skills
Desirable
10. Demonstrates flexibility in the approach to working and workload