Are you an individual who possesses a customer-centric perspective and is interested in joining a motivated group of employees who are equally focused on delivering quality service? Apply now.
Responsibilities
1. Supporting customers and representatives, understanding their needs, identifying solutions, and providing technical support. Much of this support will be delivered remotely using MS Teams and other digital methods.
2. Developing strong relationships, building business opportunities, and collaborating with the other members of the sales team.
3. Providing technical support: Growing our business with research institutes through management of our third-party sales channels and supporting our distributor inquiries, providing technical support and quotations.
4. Networking: Identifying and qualifying additional sales channels and distribution customers and connecting to our customers through social media.
5. Sales promotion: Creating and supporting webinars, virtual conferences, real conferences, and preparing presentations and content for the social media channels.
6. Product management: Receiving and interpreting the voice of the customer and conducting competitive analysis.
Requirements
Essential Skills and Experience
1. Minimum of 3 years' experience in a technical role with customer interaction.
2. Experience/confident in delivering technical presentations explaining products and services.
3. Fluent English is required; other languages are desirable.
4. Full Driver's licence.
5. Valid passport as overseas travel will form part of this role.
Desirable Skills and Experience
1. Practical experience in the field of scientific equipment or other technical equipment.
2. Any additional language skills should be highlighted.
Qualifications
1. Bachelor's degree in science, Mechanical Engineering, or relevant professional experience.
Other qualities
1. High energy and a commercial drive.
2. Practical experience with technical or scientific equipment.
3. Well organized and structured.
4. Results oriented.
5. Outgoing and energetic personality.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! For full details on all Permanent, Temporary, and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days, you will have not been successful on this occasion; however, we would welcome your application for alternative vacancies.
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