If you are someone who demonstrates passion, curiosity, a drive for excellence and an ambition to make a difference, then we’d love to hear from you Cranford Controls, part of the Apollo Group is looking for a Business Administrator which requires accurate and efficient performance of the Sales Administration and General Administration. Main duties will include, but not be limited to, providing sales support to customers by telephone and email, input of sales quotations, sales orders and general administration duties including accounts and purchasing on the company business system. This position will report to the Customer Account Manager. Essential Duties and Responsibilities include the following: Provide sales administration support to the company’s UK and overseas customers Provide support to the Customer Account Manager and Commercial Manager Maintain accurate customer data base and records Provide accurate input of customer quotations, proformas and sales orders Liaise with the company finance department regarding customer lines of credit, terms, payments and debt chasing Deliver accurate shipping documentation and invoicing to the appropriate departments and customers and collection of Proof of Deliveries for export orders Support the achievement of daily, monthly and annual sales targets set by the management and directors Liaise with freight forwarders, shipping agents and customs authorities to provide accurate documentation for UK and overseas consignments and booking collections Assist with timely response to incoming calls, dealing with the post, enquiries and distribute any call back messages General administration tasks for purchasing department including raising orders, sending orders to suppliers and monitoring/chasing delivery dates General administration duties to support the Accounts Department in Apollo related to Cranford Accounting including reconciliation of orders, invoices and bank payments Functional Requirements include the following: Provide accurate daily Sales and Orders forecasts Promptly manage and expedite customer quotation requests Accurate and efficiently input Customer Sales Orders to assist Production planning Maintain accurate customer sales data base and price lists Liaise with Production supervision for accurate product leads times Provide the warehouse with accurate documentation to expedite order dispatch Daily Sales and Orders reporting to Management and supporting Cranford Sales Team Provide effective and professional customer contact directly, by telephone or email Promptly manage the processing of Customer Sales Credits and Product Returns. Provide administration support to Supply Chain/Purchasing department. Provide administration support to the Accounts department in Apollo Group. If you are motivated by challenge and thrive in a fast-paced environment we want to hear from you. Just so you know, we review CV’s as we receive them, and interview as soon as we have applications that look like a good match. So, please apply as soon as possible to avoid missing out on this role. If you require any accommodations or adjustments for the interview, please do not hesitate to reach out to the hiring manager when asked to schedule an interview. We strive to create an inclusive and welcoming environment for all candidates and celebrate individuals being their authentic selves within a working environment. Benefits Package We are pleased to offer a comprehensive benefits package alongside a competitive salary including: Training and professional development Pension scheme with an employer contribution of 10.5% (subject to conditions) Health cash plan – contribution towards health care costs EAP Workplace options Life insurance – 3 times salary and up to 6 times if you have dependents 24/7 support healthline Participation/sponsorship for volunteering & charitable events Free onsite parking We do not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Apollo and the recruitment agency or party requesting payment of a fee. Any CVs that are not submitted through the Workday portal will not be considered. LI-SS6