Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
We are currently recruiting for a Senior Events Manager to lead the team at the Delta Hotels By Marriott Waltham Abbey.
The Role:
As Senior Events Manager, you will be responsible for incoming enquiries from conversion through to transition to the operations team for event execution and then back to sales. There will be a particular focus on incoming enquiries that are more complex, have higher numbers of guests and that are of a certain revenue value such as VIP events & groups, large city events, sporting events and awards dinners to name a few.
You will be responsible for, but not limited to:
Oversees co-ordination, communication and completing verbally and in writing with the customer, the Event Executive and Sales Executive the details of an event up to the day of event execution
Ensures that all banquet event orders are completed for the hotel operations team, host weekly operations meeting to share information and answer questions
Supports the marketing communications for conference, meetings & events including weddings & Christmas
Share feedback from customers with relevant teams and create actions plans to eliminate issues going forward
Work with Sales and Revenue Management to agree sales strategies for event space
Assist Hotel Sales Leader to drive the team with closing days, demand generation weeks and other sales initiatives
Identifies and communicates revenue and profit opportunities with leadership team
Correct use of systems and sales process to ensure booking integrity, consistency & accuracy
Implements Event Management strategy
Train, develop and coach team members to support in developing the next Senior Event Manager
Assist other departments wherever necessary and maintain good working relationships within the whole hotel
Comply with hotel security, fire regulations and all health and safety legislation
Our Ideal Candidate:
Our ideal candidate will have a proven track record in a similar role within a hotel environment. Experience in coaching and developing team members, driving sales and delivering financial results.
You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We'll support you in and out of the workplace by offering:
Complimentary Gym use because your wellbeing is important
Tasty and Varied Meals in our Associate Dinning Facility
Complimentary dry-cleaning service
Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema's and more
Discounted Hotel Accommodation Worldwide for you and your Friends & Family
20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
23 days holiday plus 8 Bank Holidays increasing with service
Annual Performance Related Pay Review
Cycle to work scheme
Pension & Life Assurance
Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
Comprehensive Training and Development program
Company Pension scheme, we match your contributions up to 6%
Private Medical Cover
This role offers an annual salary of £31,500 per annum as well as an annual bonus plan allowing you to earn up to 10% of your salary.
If this sounds like the perfect role for you please apply online.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.
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