Job Title: Internal Sales
Location: Cardiff, WalesSalary: £29,000 - £35,000Job Type: Full-Time, Permanent
About Us: My client is a leading manufacturer of energy-efficient heating solutions, specializing in high-quality heat pumps and boilers. Based in Cardiff, we are committed to delivering sustainable and innovative heating solutions to both residential and commercial customers. Our focus is on providing exceptional customer service and helping clients make informed choices about their heating needs.
Role Overview: We are looking for a motivated and customer-focused Internal Sales Representative to join our growing team. This is a fantastic opportunity for someone with a passion for the heating industry and a desire to make a positive impact. In this role, you will be responsible for driving sales of heat pumps and boilers, providing excellent customer support, and maintaining strong relationships with existing and new clients.
Key Responsibilities:
1. Respond to inbound customer inquiries via phone and email.
2. Advise customers on suitable heat pump and boiler solutions based on their needs, via the tech team if needed.
3. Create quotes and process orders accurately for the external sales team.
4. Provide information and technical support on product features, benefits, and installation processes.