Operations Assistant Are you looking to work for a great company that will value you as an employee? Come and join our team at the Black Box Group This is a highly rewarding position, joining a strong and dedicated operations team providing a high level of customer service to all clients. We are looking for an Operations Assistant offering the following benefits. Excellent rates of pay depending on experience 22 days holiday (plus bank holidays) Up to additional 3 days holiday via salary sacrifice Private medical insurance Sick pay Attendance bonus scheme Company Pension Scheme A long-term permanent position with the opportunity for career development Great team Pleasant working environment Hours of work are Monday to Friday 08.30 to 17.00 Salary dependent upon experience. In line with Black Box’s growth plan and our continued success and expansion, a new opportunity for a Senior Operations Co-ordinator has come available, working out of our headquarters in Chorley, Lancashire PR6 7BX. Reporting directly to our Head of Operations, our ideal candidate must be self-motivated, capable of organising and have a strong customer focus. Key Responsibilities: Answering the main phone line and transferring to the relevant person / department. Dealing with a range of emails from client to suppliers and governing bodies Working with our bespoke security software, creating and making database changes within the system. Working heavily with Microsoft office applications, Excel, Word, Outlook and Power point. Assisting with engineers scheduling forward planning works and transmission equipment ready for installations works. Preparing and sending out information to customers, engineers, police and other governing bodies. Completing incoming engineers’ paperwork, ordering and issuing completion certificates. Printing and amending installation drawing and log books for upcoming and completed installations. Ordering bespoke stationary through our preferred suppliers. Skills: Strong organisational and multitasking abilities. Excellent verbal and written communication skills. Knowledge of fire and security systems would be advantageous. Good knowledge of Microsoft office applications. Ability to work independently and as part of a team. Personal Attributes: Detail-oriented and proactive. Strong problem-solving skills and ability to make quick decisions. Customer-focused with a commitment to providing high-quality service. We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience, we’re looking for, please pick up the phone and give us a call.