Primary Responsibilities: Serve as the main technical contact for customers, managing all product-related inquiries. Collaborate with a global account team to drive business growth. Build and maintain a strong engineering-focused customer network. Align product portfolios with customer road maps and identify new opportunities. Manage escalations, communicate issues, and resolve technical challenges. Support strategic initiatives in collaboration with Sales and Program Management. Understand and advocate for both customer and internal priorities. Facilitate engineering and quality processes throughout the product life cycle. Provide on-site support at customer plants to address and resolve quality concerns. Position Requirements: Automotive industry experience working with customers and suppliers. Engineering degree or equivalent. Strong network within automotive customers/suppliers. Proficiency in CAD software and customer-based portals preferred. Knowledge of OEM systems, processes, and quality tools (FMEA, Six Sigma). Full UK driving license and willingness to travel to customer sites regularly. Working Relationships: Report to the International Engineering Manager. Collaborate with teams across sales, quality, production, and engineering departments.