Summary
This is a great opportunity for someone who is keen to get into Pharmaceuticals. We are keen to recruit the right candidate. You will be working alongside pharmacy technicians while under the supervision of the pharmacist. This employer values apprenticeships and will provide all the support you will need to thrive in this environment.
Wage
£13,741 a year
Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.
35 hours a week
Possible start date
Monday 7 April
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Replenishing stock, keeping shelves and shop area tidy.
* Stock management and ordering from wholesaler (via computer after training). This also includes receiving stock delivery and putting away stock. Periodic date checking of stock.
* Cleanliness of the shop – cleaning shelves, counter, floor etc.
* Cleanliness of other areas of the shop will be followed on a cleaning rota.
* Liaising with the doctor surgery – collecting prescriptions and keeping good working relations with the surgery staff.
After training, being able to prepare patient prescription collection list, order prescriptions for patients via phone/walk-in. After training, being able to use the Pharmacy labelling system and other company software.
* Sign up patients for repeat prescription service.
After training being able to sell OTC medicines with advice.
* Dealing with customer queries, face to face and over the phone.
* Maintain a professional manner at all times.
* Serving customers, operating cash register and taking credit card payments.
* Ordering dispensary stock, putting away dispensary stock and periodically date checking
* All processes involved with dispensing of prescriptions. This includes using the Electronic Prescription Service.
* With the ever changing roles in pharmacy we would expect you to adapt to such changes and take on new roles to help meet the needs of the business.
Where you’ll work
200 EDWARD ROAD
BALSALL HEATH
BIRMINGHAM
B12 9LY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BIRMINGHAM METROPOLITAN COLLEGE
Your training course
Pharmacy services assistant (level 2)
Equal to GCSE
Course contents
* receive and log prescriptions
* assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
* work according to legislative requirements, and organisational policies
* order, receive, maintain and issue pharmaceutical stock
* provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
* work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
* act in accordance with systems and organisational governance
* recognise and act within the pharmacy regulatory, legal and ethical standards
* support the team in the development of others
* maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
* communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
* handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
* use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
* demonstrate person centred care and support within a pharmacy setting
* make pharmacy patients and patient safety your first concern
* use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
* maintain the interests of patients and the health of the public
* promote and advocate equality, diversity and inclusion
* promote healthy lifestyles to customers
* work safely within the parameters of your role using Standard Operating Procedures
* apply policies which relate to health and safety at work
* act appropriately in situations to prevent harm to yourself and others
Your training plan
A competence based qualification i.e. NVQ/QCF.
A knowledge based qualification i.e. Technical Certificate.
Employer Rights & Responsibilities.
Personal Learning & Thinking Skills.
Level 2 Pharmacy assistant apprenticeship standard
You will be required to attend our Matthew Boulton College 1 day per week
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4)
* Maths (grade 4)
* Science (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative
* Non judgemental
* Patience
Other requirements
This employer is looking for an immediate start with a candidate who has strong GCSE results so please only apply if you fit this criteria. If you are a school leaver or have yet to receive your GCSE results please visit the BMet website and apply now for an apprenticeship programme.