As the Team Leader for the Intensive Personalised Support (IPS) service, you will play a key role in supporting the Head of Service and Service Lead to develop, manage, and deliver a high-quality service for children, young people, and adults with enhanced needs and behaviours that may be challenging for others. You will work closely with families, service users, and external stakeholders to ensure effective and person-centred support.
This role requires a dedicated, organised individual who excels at supporting teams, managing complex interventions, and building strong partnerships. If you're passionate about making a meaningful impact in the lives of vulnerable individuals, this role offers the opportunity to lead a growing and dynamic service.
Main Duties of the Job
1. Lead, supervise, and provide support to a team of Behaviour Support Workers.
2. Plan service delivery schedules and manage team rotas to ensure adequate coverage.
3. Assist the IPS management team in the ongoing development and improvement of the service.
4. Collaborate with the Service Lead to ensure quality assurance for staff performance, data management, and record-keeping.
5. Gather and analyse feedback from service users and stakeholders to inform service improvements.
6. Build and maintain strong relationships with external partners to support service growth and development.
7. Conduct initial needs assessments and provide guidance on service referrals.
8. Assist in service delivery when necessary, including managing incidents and carrying a small caseload of clients.
9. Utilise appropriate assessment and intervention methods to ensure effective support for service users.
10. Attend and contribute to multi-disciplinary meetings, such as TAC, safeguarding, EHCP, CIN, and other relevant professional discussions.
11. Provide behavioural advice, guidance, and consultation to families, support staff, and professionals.
12. Participate in regular professional supervision and appraisals and engage in continuous professional development through further training.
13. Provide on-call support and assistance when required across evenings and weekends.
About Us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered provider of community health services, we are passionate about delivering evidence-based, innovative, effective, and relevant health care services in partnership with individuals, communities, and stakeholders.
We are a values-driven organisation, dedicated to reducing health inequalities and improving people's lives. This is a great opportunity to work within a close team of committed professionals who share our values of designing and delivering health services.
Person Specification
Qualifications
* Educated to NVQ2 in Health and Social Care (or equivalent) as a minimum.
* NVQ 3 or above in Health and Social Care (or equivalent).
Experience
* Experience of working with children and families in crisis.
* Experience of working within a multidisciplinary team.
* Working within Health and Social Care for a minimum of 2 years.
* Demonstrate the ability to establish alliances and partnerships that have delivered successful shared outcomes (whether in a work setting or otherwise).
* Evidence of continued professional development.
Job Specific Requirements
* Work flexibly and adapt to suit service needs.
* The ability to travel independently across the organisational footprint.
* Available to work on call on a rota system across evenings and weekends.
Skills and Knowledge
* Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations, and the public.
* Ability to deal calmly and effectively with conflict.
* Ability to work with groups from different backgrounds and cultures.
* Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands.
* Excellent problem-solving skills and the ability to work flexibly to overcome challenges.
* Ability to collate and analyse data to ensure the effectiveness of service outputs.
* The ability to support the IPS team independently, with the understanding of when to escalate situations.
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